Joseph Bythrow
Salem,MA
Summary
21 year old highly-motivated employee with desire to take on any new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Receptive to feedback and adaptable, demonstrating a willingness to learn and improve.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Online Shopper
Stop and Shop Supermarket
Swampscott, MA
01.2022 - Current
- Created detailed product descriptions to help customers understand the features of each item.
- Processed customer orders accurately and efficiently.
- Compiled data from customer feedback surveys to improve customer satisfaction scores.
- Analyzed sales figures to identify areas of improvement in the online store's operations.
- Maintained records of all transactions conducted on the website.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Cashier
Roche Brothers Inc
Quincy, MA
09.2019 - 01.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Education
Bachelor of Science - Finance
Salem State University
Salem, MA05-2024
Skills
- Customer Service
- Critical Thinking
- Relationship Building
- Decision-Making
- Attention to Detail
- Adaptable
- Coachable
- Proficient in Microsoft Excel
- BMC Certified
Certification
- BMC Certification
- "Work Smarter with Microsoft Excel" Certification
Accomplishments
- Braintree Babe Ruth Leader of the Year Award 3X
Affiliations
- Personal investment
- Actively working on Real Estate License acquisition
- Team sports
References
References available upon request.
Timeline
Online Shopper
Stop and Shop Supermarket
01.2022 - Current
Cashier
Roche Brothers Inc
09.2019 - 01.2021
Bachelor of Science - Finance
Salem State University