Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Begay

Santa Fe

Summary

Reliable and dedicated, with the ability to stand for long periods of time and effortlessly lift 50 pounds. Offering 2 years of experience cleaning rooms, supervising laundry, and keeping an eye on the grounds for general maintenance. Dependable worker dedicated to maintaining cleanliness and upkeep of various facilities, rooms and facilities. Offering 2 years of experience preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Quick learner with a strong desire to contribute to dynamic teams. Quick to pick up new skills and eager to join a customer service-oriented team. Seasoned worker open to new challenges and opportunities. Able to learn quickly and enthusiastic about contributing to dynamic teams.

Personable and detail-focused with positive, can-do attitude. Knowledge of online retail trends and adept at managing multiple tasks efficiently. Committed to enhancing customer satisfaction and driving sales results through precise order fulfillment.

Overview

3
3
years of professional experience

Work History

Online Shopper

Walmart
08.2024 - 05.2025
  • Picked customers orders that came in online and staged orders and separated frozen foods, refrigerated foods, non perishables and handed off to next team.
  • Helped with returns, moving misplaced items to correct locations. Helped with zoning, straightened products and made items presentable and visible for customers.
  • Collaborated with team members to achieve daily sales goals and optimize store performance.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Housekeeping Room Attendant/Supervisor

La Quinta
02.2023 - 08.2024
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Replaced used towels and other bathroom amenities such as shampoo, tissue, soaps, trash bags.
  • Sanitized all surfaces, wiped down cabinets, and swept and mopped floors and vacuum carpets.
  • Collaborated with other departments to achieve organizational goals, and helped other departments when backed up.
  • Trained new workers and shared knowledge from previous experiences.


Housekeeping Attendant

Grand Canyon Plaza Hotel
03.2022 - 08.2022
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Was able to quickly resolve service-related issues.
  • Assisted customers with any service related issues such as restocking bathroom toiletries. Providing customers on local activities or event information.
  • Was in charge of cleaning, sanitizing, and replenishing supplies in the bathrooms.
  • Used a wheeled cart to transport linens, towels, toiletries, and cleaning supplies for maximum efficiency.
  • Kept the building's entryway glass clean and polished for a professional appearance.
  • Collaborated with maintenance and housekeeping to achieve customer satisfaction.

Server

Dennys
01.2022 - 02.2022
  • Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies.
  • Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies.
  • Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages.
  • Replenished food and other supplies, including paper products and canned goods to keep the pantry well-stocked during busy periods.
  • Kept a high level of cleanliness and sanitation.
  • Cleaned and coordinated the cleaning of both indoor and outdoor dining areas, including wiping tables, placing trash in receptacles, and restocking supplies.
  • Kept the tables clean and tidy with tableware, glassware, silverware, and linens.

Education

High School -

Piñon High School
Pinon, AZ

Skills

  • Service-oriented
  • Housekeeping
  • Vacuuming and sweeping
  • Diligent
  • Bill computation
  • Guest seating arrangements
  • Stocking and replenishing
  • Daily specials memorization
  • Food and beverage pairings
  • Menu memorization
  • Dining area cleanliness
  • Table setting
  • Hospitality service expertise
  • Order tracking
  • Price comparison
  • Returns handling
  • Customer service
  • Online order processing
  • Physical stamina

Timeline

Online Shopper

Walmart
08.2024 - 05.2025

Housekeeping Room Attendant/Supervisor

La Quinta
02.2023 - 08.2024

Housekeeping Attendant

Grand Canyon Plaza Hotel
03.2022 - 08.2022

Server

Dennys
01.2022 - 02.2022

High School -

Piñon High School