Joseph Calalang
CA,DALY CITY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Talented Accounts Receivable Specialist with 12 years' experience in financial services, collections and customer care management across diverse industries. Knowledgeable, analytical and personable with excellent problem solving skills and strengths in areas of credit and collections. Proven to improve workflow efficiencies while maintaining high standards in customer service.
Overview
11
11
years of professional experience
Work History
Accounts Receivable Specialist
Sarnova
Daly City, CA
12.2011 - 05.2023
- Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
- Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
- Generated, mailed and monitored invoices.
- Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
- Evaluated open accounts to look for past-due balances and pursue collection strategies.
Education
Bachelor of Arts - Criminal Justice
San Francisco State University
San Francisco, CA05.2009
Skills
- Billing Dispute Resolution
- Adjustment Posting
- Payment Management
- Statement Issuing
- Accounts Receivable
- Time Management
- Proactive and Self-Motivated
- Precision and Accuracy
- Data Analysis
- Attention to Detail
- Claims Processing
Timeline
Accounts Receivable Specialist
Sarnova
12.2011 - 05.2023
Bachelor of Arts - Criminal Justice
San Francisco State University
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