Joseph Cantu
New Braunfels,TX
Summary
I am a detail-oriented leader who wants to excel in all areas of my job. My goal is always to take the time to learn something new that I can apply to my career and everyday life. I am open-minded to new ideas and value others' opinions when facing problems. I know how to manage my time and multitask when meeting deadlines. I am reliable and upbeat Outfitter who successfully promotes customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Gun Library Outfitter
Cabela's
08.2022 - Current
- Handle firearm transactions while following federal law.
- Organize firearms in different categories throughout the area to sell and prepare for upcoming hunting seasons.
- Handle firearm acquisitions such as repairs, transfers, and purchases.
- Engage in a positive attitude with customers while promoting our company club card
- Enhanced customer satisfaction by providing personalized outfit recommendations based on individual preferences and needs.
- Boosted sales by effectively merchandising products and creating visually appealing displays.
Lead Service Technician
The Bug Master
05.2020 - 10.2022
- Train new employees on standard procedures for the company while maintaining positive relationships with clients.
- Assist with new ways to help improve company production through promotions.
- Promote sales throughout different parts of the season to new and current clients to ensure that they have the best coverage.
- Provided exceptional customer service by clearly communicating timelines, expectations, and results throughout the entire service process.
- Led troubleshooting efforts for urgent issues requiring immediate resolution while maintaining clear communication lines with affected parties.
Education
Exercise and Sports Science -
Texas State University at San Marcos
07.2024
General Studies -
Texas State University at San Marcos
12.2019
Skills
- Time Management
- Leadership
- Project Management
- Problem Solving
- Client Relationship Building
- Customer Service
- Critical Thinking
- Problem-solving abilities
- Active Listening
Affiliations
- Commencement Group
- Texas State University Athletics Marketing
Timeline
Gun Library Outfitter
Cabela's
08.2022 - Current
Lead Service Technician
The Bug Master
05.2020 - 10.2022
Exercise and Sports Science -
Texas State University at San Marcos
General Studies -
Texas State University at San Marcos