Joseph Caputo
Blasius Chevrolet Cadillac
Waterbury,CT
9
years of professional experience
Hardworking, dependable, and results-oriented leader with extensive experience in enhancing team performance and resolving complex issues. Expertise in communication and process improvement fosters a productive and safe work environment. Committed to timely project completion while effectively prioritizing tasks and maintaining accuracy under pressure.
Work History
Manager
2 Years 8 Months- Oversaw daily operations to ensure optimal customer service and satisfaction.
- Implemented process improvements to enhance workflow efficiency and reduce wait times.
- Analyzed sales data to identify trends and inform strategic decision-making for inventory management.
- Trained and mentored staff on best practices in sales techniques and customer interactions.
- Monitored compliance with dealership policies, ensuring adherence to industry regulations and standards.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved safety procedures to create safe working conditions for workers.
Maintenance Crew Member
2 Years 11 Months- Performed repairs on machinery and equipment, utilizing hand tools and power tools effectively.
- Collaborated with team members to execute preventive maintenance schedules and reduce downtime.
- Conducted routine inspections of facilities to identify maintenance needs and ensure operational efficiency.
- Assisted in training new crew members on safety protocols and maintenance procedures.
- Implemented process improvements that enhanced service delivery and reduced response times for repairs.
- Led initiatives to maintain cleanliness and safety standards across city properties, ensuring compliance with regulations.
- Developed inventory management strategies for maintenance supplies, optimizing resource allocation and minimizing waste.
- Coordinated emergency repair efforts during adverse weather conditions, maintaining essential services for the community.
- Followed safety precautions to avoid personal injury and provide a safe work environment.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Increased team productivity through effective communication and collaboration on maintenance tasks.
- Ensured compliance with industry standards and regulations through meticulous attention to detail in all aspects of maintenance work.
- Achieved timely completion of repair projects by prioritizing tasks based on urgency and impact on operations.
Maintenance Technician
2 Years- Conducted routine inspections and preventative maintenance on equipment to minimize downtime.
- Diagnosed and repaired mechanical issues in heavy machinery to ensure operational efficiency.
- Collaborated with team members to troubleshoot and resolve technical problems effectively.
- Implemented safety protocols during maintenance procedures to uphold workplace standards.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
Education
High School Diploma
Skills
Front Loader operator
Operates heavy machinery
Skid steer operator
Team leadership
Decision-making
Complex problem solving
Documentation and reporting
Schedule preparation
Teamwork and collaboration
Effective communication
Adaptability and flexibility
Detail orientation
Process optimization
Employee engagement
Critical thinking
Timeline
Manager
Blasius Chevrolet Cadillac
12.2023 - CurrentRead More
Maintenance Crew Member
City Of Waterbury
06.2018 - 05.2021Read More
Maintenance Technician
Tilcon Connecticut
05.2017 - 05.2019Read More
Holy Cross High School
High School Diploma
Read More