Joseph Carollo

• Served legal documents efficiently, ensuring compliance with state regulations.
• Managed case files, maintaining accurate records of served documents.
• Communicated with clients and attorneys regarding service status and updates.
• Trained new staff on procedures for serving legal documents and maintaining documentation.
• Maintained detailed records of service attempts, ensuring accurate reporting and successful case resolutions.

• Served subpoenas from Deputy District Attorneys.
• Maintained detailed records of service attempts and certified successful service of subpoenas.
• Updated Deputy District Attorneys on status of subpoenas to facilitate timely court preparations.
• Collaborated with process servers to improve service efficiency.

• Responded swiftly in emergency situations to minimize damage and prevent injuries.
• Welcomed guests professionally and courteously to foster a safe and inviting atmosphere.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Resolved urgent issues independently and collaboratively to safeguard lives and property.
• Maintained firearms certification in compliance with state laws and casino standards.

• Performed Presidential background investigations for personnel security clearances.
• Conducted white collar investigations (Bank Fraud, Bankruptcy Fraud, Health Care Fraud, Voter Fraud, Public Corruption and Environmental Crimes).
• Prepared comprehensive reports, maintained investigation records, and organized all case-related paperwork to support ongoing investigations.
• Worked with other federal and state agencies and officials to conduct investigations and prepare cases for adjudication.
• Collaborated with federal and state agencies to conduct thorough investigations and prepare cases for effective adjudication.
• Operated undercover for one year to gather intelligence on criminal activities.
• 23 years of experience as a Technically Trained Agent in the use of overt/covert surveillance equipment and techniques.
• Responsible for management, operation and maintenance of 28,000 square foot covert building housing Central Monitoring Plant and Technical Operations Squad for 12 years.
• Established and maintained excellent relationships with phone carriers to ensure successful wiretaps.
• Managed, operated, and maintained a 28,000 square foot covert building that housed the Central Monitoring Plant and Technical Operations Squad for 12 years.
• Completed $6 million covert purchase of building resulting in three million dollar savings to taxpayers and FBI over three years.

With a Certificate of Criminal Justice Policy