Valeria Montoya
Palm Springs
Summary
Detail oriented management assistant with expertise in scheduling management and client collaboration. Proven ability to enhance coordination and optimize project timelines, ensuring accuracy and efficiency across all tasks.
Overview
9
9
years of professional experience
Work History
Management Assistant
Stallion Restoration
Pompano Beach
01.2024 - 03.2026
- Collaborated with project managers to align schedules with project timelines.
- Managed calendar events to enhance coordination and minimize scheduling conflicts.
- Maintained detailed records of appointments and changes in scheduling software.
- Implemented systems for monitoring employee attendance and payroll, improving scheduling accuracy.
- Collaborated with clients to clarify project requirements, ensuring alignment with their preferences.
- Assisted in developing documentation standards for consistency across projects.
- Translated client documents accurately between English and Spanish to ensure clear communication.
Management Assistant
Palms Austo Group
West palm beach
02.2025 - 06.2025
- Managed accounts receivable and ensured timely payments from clients.
- Addressed customer billing inquiries and payment options, fostering positive client relationships and enhancing customer satisfaction.
- Processed billing statements for customer vehicle purchases and services, ensuring accuracy and compliance with company policies.
- Maintained organized records of invoices and financial documents.
- Utilized dealership management software to track transactions and customer information.
Customer Service Representative
Just Eat
02.2017 - 06.2021
- Resolved order inquiries and delivery issues, ensuring customer satisfaction.
- Handled customer complaints with empathy, leading to positive resolutions.
- Executed refunds and adjustments accurately, streamlining customer service processes.
- Maintained accurate records of customer interactions and feedback.
Education
Technical Degree in Business And Financial Operations - Business Administration And Management
SENA
Colombia08-2017
Skills
- Scheduling management
- Client management
- Project collaboration
- Time management
- Bilingual communication
- Attention to detail
- Verbal communication
- Excellent listening
- Continuous learning mindset
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Management Assistant
Palms Austo Group
02.2025 - 06.2025
Management Assistant
Stallion Restoration
01.2024 - 03.2026
Customer Service Representative
Just Eat
02.2017 - 06.2021
Technical Degree in Business And Financial Operations - Business Administration And Management
SENA