Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joseph Casey

Ball Ground,GA

Summary

Service-oriented with 11 years of experience with retail management and 4 years as a small business owner.

a fast learner with policies and procedures. Excellent time management skills. Knowledge of most construction equipment and tools. 4 Years experience with framing, siding, roofing, remodeling and landscaping

Overview

21
21
years of professional experience

Work History

Distributor at Snyders Lance

Thomas Cramer
12.2022 - Current
  • Expanded distribution network by partnering with local businesses and fostering relationships with store owners.
  • Provided exceptional customer service, addressing inquiries promptly and resolving issues efficiently.
  • Processed customer payments and kept accurate financial records.
  • Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Wrote evaluations and schedules

Grocery Manager

Publix
02.2019 - 12.2022
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Conducted regular performance evaluations to identify areas for improvement within the team.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Distributor

Route Owner/ Myself
03.2015 - 02.2019
  • Expanded distribution network by partnering with local businesses and gaining relationships with store owners.
  • Provided exceptional customer service, addressing inquiries promptly and resolving issues efficiently.
  • Processed payments, made change, and provided receipts.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Delivered orders to customers to drive full satisfaction.
  • Managed distributor training programs, resulting in enhanced product knowledge and sales skills among team members.

Grocery Manager

Publix
01.2007 - 03.2015
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Enhanced communication between patrons and team members to cultivate upbeat, team-oriented culture.
  • Conducted regular performance evaluations to identify areas for improvement within the team.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Orchestrated performance-oriented environment by closely supporting team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Carpenter/ Installer/ Landscaper

Will Simonds
05.2003 - 01.2007
  • Inspected buildings to identify repair needs.
  • Repaired damaged roofs, siding, decks and other structures.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Loaded and unloaded materials onto trucks and trailers.
  • Maintained safety on job sites by adhering to proper equipment usage and following established protocols.
  • Installed drywall, siding and other structural components.

Education

GED -

Cherokee High School
Canton, GA

Skills

  • Route Management
  • Clean MVR
  • Management Team Building
  • Employee Training
  • Business Planning
  • Inventory Control
  • Customer Service
  • Decision-Making
  • Self starter
  • Works well in a team environment or alone

Timeline

Distributor at Snyders Lance

Thomas Cramer
12.2022 - Current

Grocery Manager

Publix
02.2019 - 12.2022

Distributor

Route Owner/ Myself
03.2015 - 02.2019

Grocery Manager

Publix
01.2007 - 03.2015

Carpenter/ Installer/ Landscaper

Will Simonds
05.2003 - 01.2007

GED -

Cherokee High School
Joseph Casey