Investigative professional skilled at performing background checks, evidence gathering and using advanced interviewing techniques. Ability to complete comprehensive analysis in order make informed decisions. Team player with ability to reach across different parts of a company in order to achieve goals.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Senior SIU Investigator
Grange Mutual Casualty Company
10.2007 - Current
Performed investigations on all lines of insurance to include personal and commercial auto property damage, bodily injury, personal and commercial property and life insurance.
Verified and complied with state laws to report questionable insurance claims to the appropriate state authority.
Produced comprehensive investigative reports and official correspondence for claims denials and criminal prosecution.
Conducted recorded interviews both in person and by phone.
Completed background and social media searches on subjects.
Carried out field investigations which included gathering evidence, taking photographs, canvassing areas, working with law enforcement and gathering surveillance footage.
Analyzed medical records and bills to include diagnosis codes, CPT Codes and confirming the treatment billed corresponded with the records.
Worked as a liaison between the Insurance Company and Law Enforcement.
Trained claims staff and underwriting on fraud trends and recognizing red flags.
Stock Broker
Charles Schwab & Company
08.1997 - 10.2007
Worked on behalf of company to buy and sell financial instruments.
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
Discussed financial options with clients and provided information on investing, trading and retirement.
Conducted research to help clients make informed decisions.
SIU Investigator
Safeco Insurance Company
08.2002 - 09.2007
Conducted recorded interviews both in person and by phone.
Produced comprehensive investigative reports for claim denials and prosecution.
Trained team members on fraud trends.
Reported questionable claims to proper authorities.
Completed Examinations Under Oath.
Education
Bachelor of Arts - Organizational Communication
University of Central Florida
Orlando, FL
12.1996
Skills
Claims Investigation and Research
Case Preparation
Legal Processes
Collecting Statements
Active Listening
Critical Thinking
Case Analyzation
Affiliations
International Association of Special Investigation Units.
Director of Claims at Kemper Insurance Co. | American Access Casualty CompanyDirector of Claims at Kemper Insurance Co. | American Access Casualty Company