Joseph Cattonar
Tampa,FL
Summary
Results-oriented professional with extensive experience in high-volume dining, including Texas de Brazil Churrascaria. Demonstrated ability in customer service and team leadership, enhancing guest satisfaction and training staff effectively. Proficient in safe food handling and POS systems, consistently delivering outstanding dining experiences. Strong communicator, collaborating closely with servers, hosts, and managers to support restaurant operations.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Server
Rodizio's Grill
Wesley Chapel, FL
06.2025 - 01.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
Samurai Blue Sushi & Saki Bar
Tampa, FL
04.2022 - 05.2025
- Properly executing the timing of service for drinks, appetizers, Sushi rolls, etc.
- Identify ingredients and allergens of all menu items within restaurant.
- Assessing and enhancing guest satisfaction
- Cleared and reset tables following conclusion of each course.
- Properly Opening and Closing of restaurant.
- In charge of counting money at the end of each night.
Manager
Texas de Brazil Churrascaria
Tampa, FL
12.2021 - 04.2022
- Leading front-of-house and back-of-house teams.
- Handling team conflicts.
- Ensuring and measuring guest satisfaction.
- Enforcing COVID-19 safety protocol.
- Properly Opening and Closing of restaurant, proper use of alarm on/off.
- In charge of counting money at the end of each night and sending details to Corporate.
- Often travelled to other locations within the United States to assist in Management positions due to staffing issues or those infected with Covid.
Server
Terra Gaucha
Tampa, FL
02.2019 - 12.2021
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Working in a fast-paced, high-energy environment.
- Often must speak Spanish to Spanish speaking clientele.
- Attentive to patrons to ensure they are enjoying their meals, and to take actions to correct any problems presented involving my managers.
- Assisted in training of new employees in Front of the House.
Server
Sacred Pepper
Tampa, FL
03.2016 - 02.2019
- Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies.
- Worked many private events involving wine dinners and special occasions in private dining room, Banquet style.
- Ensure to be attentive to patrons needs to ensure they are enjoying their meals, also to take actions to correct any problems presented involving my managers.
- Embrace and celebrate "Sacred Pepper's Culture" with guest interaction.
Server
The Connection Bar & Grill
Fort Myers, FL
05.2014 - 03.2016
- Handling several tables at once in a professional manner.
- Take food orders from guests, make suggestions, explain, help with questions and inquiries about many food items.
- Serve food and/or beverages to patrons; prepare specialty dishes at tables as required.
Server/Bartender
Carrabba's Italian Grill
Cape Coral, FL
06.2008 - 04.2014
- Served alcohol according to Florida and North Carolina State Laws when Bartending.
- Assisted in training of new employees in Front of the House.
- Completed Sure Serve and other courses Online in the handling of food and beverage.
- Learned to use Hotschedules effectively.
Server/Bartender
Stonewood Tavern & Grill
Fort Myers, FL
06.2002 - 12.2008
- Recognized for delivering and maintaining highest standards of customer service.
- Strong understanding of wine.
- Recommended menu items based on guest preferences and dietary needs.
- Fine dining with exceptional Serving/Bartending skills.
Education
Associates in Science Degree - Computer Aided Drafting and Design in Civil Engineering
Southwest Florida College
Fort Myers, FL05.2007
General Studies -
Edison State Community College
Fort Myers, FL05.2000
High School Diploma -
Mariner High School
Cape Coral, FL05.1993
Skills
- Restaurant Server and Waiter
- Bartending
- Safe food handling
- Hygienic food management
- Dining service management
- Teamwork
- Customer assistance
- POS
- Sales
- Training others
- Workflow efficiency
- Leadership competencies
- Problem solving
Certification
SafeStaff, 03/01/21, 03/01/24, Florida Restaurant & Lodging Association. DBPR Contracted Food Safety Provider.
ServSafe Management Certification, 21273416, 11/09/26
ServSafe Management Certification, 21273416, 11/09/26
Accomplishments
Employee of the month twice At Stonewood Grill & Tavern
Timeline
Server
Rodizio's Grill
06.2025 - 01.2026
Server
Samurai Blue Sushi & Saki Bar
04.2022 - 05.2025
Manager
Texas de Brazil Churrascaria
12.2021 - 04.2022
Server
Terra Gaucha
02.2019 - 12.2021
Server
Sacred Pepper
03.2016 - 02.2019
Server
The Connection Bar & Grill
05.2014 - 03.2016
Server/Bartender
Carrabba's Italian Grill
06.2008 - 04.2014
Server/Bartender
Stonewood Tavern & Grill
06.2002 - 12.2008
Associates in Science Degree - Computer Aided Drafting and Design in Civil Engineering
Southwest Florida College
General Studies -
Edison State Community College
High School Diploma -
Mariner High School