Joseph Clemente
Brooklyn,NY
Summary
Efficient in all aspects of Food and Beverage, with over 8 years experience as Bar Manager.
Over 12 years experience bartending.
High level knowledge of Cocktail, beer, wine and spirits
Overview
11
11
years of professional experience
Work History
Bar Manager
T Suared Social
New York, NY
09.2023 - 07.2024
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
- Improved customer service rankings by resolving issues quickly and accurately.
- Closed out cash register and prepared cashier report at close of business.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Consulted with managers to organize special events and promotions.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Followed strict recipes and drink measurements to minimize product used.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Coordinated with catering staff to deliver food services for special events and functions.
- Maximized quality assurance by completing frequent line checks.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Developed unique events and special promotions to drive sales.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
Bar Manager
NEXUS CLUB
New York
11.2022 - 07.2023
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
- Improved customer service rankings by resolving issues quickly and accurately.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Closed out cash register and prepared cashier report at close of business.
- Consulted with managers to organize special events and promotions.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Followed strict recipes and drink measurements to minimize product used.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Coordinated with catering staff to deliver food services for special events and functions.
- Maximized quality assurance by completing frequent line checks.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Managed staff schedules and maintained adequate coverage for all shifts.
Bar manager
The Williamsburg Hotel
Brooklyn
03.2019 - 10.2022
- Duties included, Inventory, ordering, points of service, Sta training, maintain level of excellence For all venues with unique original menu cocktail design for the Rooftop, Water tower, Lobby Bar, library bar, and Ballroom
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
- Closed out cash register and prepared cashier report at close of business.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Consulted with managers to organize special events and promotions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Improved customer service rankings by resolving issues quickly and accurately.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Followed strict recipes and drink measurements to minimize product used.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Verified prepared food met standards for quality and quantity before serving to customers.
Bar Manager
The Django
New York
05.2018 - 03.2019
- Closed out cash register and prepared cashier report at close of business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Improved customer service rankings by resolving issues quickly and accurately.
- Consulted with managers to organize special events and promotions.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing Number% improvement over prior onboarding process.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Followed strict recipes and drink measurements to minimize product used.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Coordinated with catering staff to deliver food services for special events and functions.
- Developed unique events and special promotions to drive sales.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maximized quality assurance by completing frequent line checks.
- Motivated staff to perform at peak efficiency and quality.
Bartender
Wallse/ The Upholstery Store
New York
10.2017 - 12.2018
- Bartender for Michelen star chef Promoted to head bartender at Upholstery store Led bar program, inventory, point of service
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Head bartender
Trump National
Briarcli Manor, NY
04.2013 - 04.2014
- Members only Golf Club In charge of all aspects of bar Catering, inventory, private events, Member service and relations
Education
English Literature -
Suny Westchester Community college
Studied english literature -
SUNY Westchester community college
Skills
- Accubar
- Micros
- Jonas
- Aloha
- Managerial
- Server
- Kitchen
- Food running
- Cocktail
- Cocktail menu
- Windows
Accomplishments
Cocktail Published in Stirred magazine.
Languages
English
Native or Bilingual
Spanish
Limited Working
References
Rael Petit 646 388 2008
Jesse Manuel 646 683 7730
Timeline
Bar Manager
T Suared Social
09.2023 - 07.2024
Bar Manager
NEXUS CLUB
11.2022 - 07.2023
Bar manager
The Williamsburg Hotel
03.2019 - 10.2022
Bar Manager
The Django
05.2018 - 03.2019
Bartender
Wallse/ The Upholstery Store
10.2017 - 12.2018
Head bartender
Trump National
04.2013 - 04.2014
English Literature -
Suny Westchester Community college
Studied english literature -
SUNY Westchester community college