Joseph Colley
Milwaukee
Summary
Certified Operations Specialist Third Class Joseph Colley demonstrates communication and multitasking abilities. Knowledgeable about documentation and dispatching systems. Works great under pressure and remains calm during emergencies. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Operations Specialist Third Class
United States Coast Gaurd
Milwaukee, WI
08.2022 - Current
- Ensured compliance with FCC regulations through meticulous monitoring of frequency usage and licensing requirements.
- Monitored emergency frequencies to detect distress calls and respond by dispatching emergency equipment.
- Coordinated response efforts during large-scale incidents, working closely with partner agencies to share critical information quickly and accurately.
- Collaborated with fellow controllers to troubleshoot issues, ensuring prompt resolution of conflicts or system failures.
- Participates in cross-functional teams to develop process improvements and enhance overall efficiency within the command center.
Crew Team Member
Culver's Restaurant
Riverview, FL
06.2022 - 08.2022
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Crew Trainer
Chick-fil-A
Riverview, FL
10.2020 - 06.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.
- Maintained proper food storage practices, ensuring optimal freshness while minimizing spoilage risks.
- Mentored new hires, providing hands-on training in cooking techniques, recipe execution, and sanitation procedures.
Education
High School Diploma -
Riverview High School
Riverview, FL05.2019
Skills
- Operational Efficiency
- Planning and coordination
- Cross-Functional Communication
- Operations coordination
- Situational Awareness
- Data Interpretation
- Emergency Services
- FCC communication protocols
Timeline
Operations Specialist Third Class
United States Coast Gaurd
08.2022 - Current
Crew Team Member
Culver's Restaurant
06.2022 - 08.2022
Crew Trainer
Chick-fil-A
10.2020 - 06.2022
High School Diploma -
Riverview High School