Joseph Connolly
New Bedford,MA
Summary
Personable Inside Sales Rep with 6 years of experience driving sales force expansion and performance excellence. Demonstrated talent for boosting client satisfaction and retention by evaluating service delivery and recommending improvements. Committed to generating profits by maximizing team efficiency and product knowledge.
Overview
11
11
years of professional experience
Work History
Account Manager, Inside Sales
Aarons Furniture Store
10.2023 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Streamlined internal processes for better efficiency in account management tasks.
Recruiter
Complete Labor And Staffing
04.2022 - 09.2023
- Daily sales calls to current customers as well as existing customers
- On the road sales twice a week.
- Increased candidate placements by developing and maintaining relationships with clients and candidates.
- Enhanced recruitment process for faster hiring by utilizing various sourcing tools such as job boards, social media, and networking events.
- Improved employee retention rates through thorough candidate screening and interview techniques.
- Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.
Assistant Manager
Dunkin Donuts
02.2013 - 04.2022
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Built strong relationships with key suppliers, ensuring timely delivery of high-quality products at competitive prices.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Education
High School Diploma -
Taunton High School
Taunton, MA06.2011
Skills
- Product Knowledge
- Sales Forecasting
- Strategic Prospecting
- Time Management
- Cross-selling Strategies
- Territory Management
- Sales Analytics
- Team Collaboration
- Problem Solving
- Client Acquisition
- Social Selling
Timeline
Account Manager, Inside Sales
Aarons Furniture Store
10.2023 - Current
Recruiter
Complete Labor And Staffing
04.2022 - 09.2023
Assistant Manager
Dunkin Donuts
02.2013 - 04.2022
High School Diploma -
Taunton High School