JOSEPH R. COSTA JR
Mont Vernon,NH
Summary
Self-assured, disciplined Program Leader with more than 13 years experience working for Private and Military organizations. Flexible and poised promoting well-developed skills in Hyper-converged Infrastructures, Virtual Desktop Infrastructures, Client/Server Operating Systems, Virtualization, Software Defined Networking, OSI Model, RMF Standards and Requirements, Unified Telephony Communications, and Network Security .
Overview
17
17
years of professional experience
1
1
Certification
Work History
DIGITAL TECHNOLOGY PROGRAM LEAD
RAYTHEON
08.2021 - Current
- Defined weekly priorities as Product Owner for SCRUM team of 33 people of varying technology disciplines
- Managed Capital/Expense Budgets for Growth and Sustainment of Radar Software Product Line
- Worked with Optimization Lead and System Design Architect to define DT roadmap and budget
- Worked with Program Architect to define requirements for new compute, storage, and networking technologies being added to infrastructure
- Managed projects related to infrastructure upgrades to include servers, network, storage, and telephony
- Managed Change Control Board for RSPL DT Infrastructure
- Developed and reported metrics and other relevant data to program leadership on status of infrastructure DT projects and on-going program specific efforts
- Developed and reported metrics and other relevant data for briefing senior leadership during monthly OP Review
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors.
- Collaborated with development teams, internal customers, and product line management to verify delivery of desired quality requirements to distributors
System Design Engineer
Raytheon
05.2020 - 08.2021
- Addressed design challenges and evaluated alternative design models to meet project requirements.
- Drafted documentation detailing design requirements and technical specifications.
- Collaborated with cross-functional teams to conceptualize and refine product concepts.
- Collaborated in development of DT Solutions Catalog documents to include BOM, BOE, Schedules, and Fact Sheets.
- Collaborated/designed multiple projects for Patriot ESM to refresh technical debt across program landscape to include integration of new virtualized infrastructure for the ITAS Lab.
Senior Network Engineer
Raytheon
01.2017 - 05.2020
- Senior Site Network Engineer in Marlborough, MA
- Planned and implemented effective disaster recovery and business continuity solutions.
- Built and improved network documentation and training procedures to lead successful team completing high-quality work.
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
- Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
- Improved network operation by incorporating new technologies into existing designs.
INTEGRATION AND TEST FACILITY MANAGER
CLEARBRIDGE TECHNOLOGY
10.2016 - 01.2017
- Gathered/Developed ITF requirements/solutions to meet business needs
- Established new policy guidelines for access to Technical Order controlled systems
- Assisted with research, evaluation, and procurement of new Storage Infrastructure for the ITF
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Supervised staff of 5 in day-to-day activities.
Network Design Engineer
ITeam
09.2015 - 09.2016
- Gathered requirements and designed networks and public address system for Ferguson Plumbing locations
- Tier 2 support for Techs in the field when installing new equipment on site
- Integrated data, voice and video networks for use in multi-site installations.
- Collaborated with vendors to identify best options for optimizing network performance.
NETWORK ENGINEER
MASSACHUSETTS ARMY NATIONAL GUARD
03.2013 - 08.2015
- GS-11 in the Information Technology Section (G6) at Joint Force Headquarters
- Collaborated with Network Manager and Section Chief on network upgrades to MAARNG Core and Armory network hardware
- Managed DISA STIG Compliance throughout our network.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Assisted with implementation and support of network monitoring tools.
- Troubleshot complex multi-vendor network service provider issues.
- Managed, tracked, and coordinated problem resolution and escalation processes.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Collaborated with vendors to identify best options for optimizing network performance.
- Provided detailed network diagrams and procedural guidelines.
- Created VPN infrastructure and allowed for secure remote connections.
SIGNAL SUPPORT SPECIALIST
MASSACHUSETTS ARMY NATIONAL GUARD
08.2009 - 01.2015
- Member of the Communication Section (S6) with the 26th MEB
- Handled all troubleshooting tasks for signal support services, which included radio, wire and battlefield automated systems.
- Provided maintenance and technical assistance to commanders and staff in regards to signal support systems.
- Trained users to connect to and utilize Local Area Networks (LANs) and Wide Area Networks (WANs).
- Utilized technical equipment to monitor network status in operational environments.
- Tracked and detected network service disruptions using computer systems, scopes and meters.
Helpdesk Support
Billerica Public Schools
06.2011 - 03.2013
- Installed/Troubleshot Network devices and cabling
- Responded to inquiries by phone, email and walk-up requests.
- Broke down and evaluated user problems, using test scripts, personal expertise, and probing questions.
- Configured hardware, devices, and software to set up work stations for employees.
- Configured hardware and granted system permissions to new employees.
TEAM LEAD
LOWES HOME IMPROVEMENT
02.2007 - 01.2011
- Responsible for Day-to-Day Activities for Lumber/Building Materials
- Managed 5 employees whose activities included Customer Relations and Inventory Replenishment
- Coached team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Built strong relationships with customers through positive attitude and attentive response.
Education
Bachelor of Science - Criminal Justice
NORWICH UNIVERSITY
Northfield, VT01.2019
Associate of Science - Criminal Justice
MIDDLESEX COMMUNITY COLLEGE
Bedford, MA05.2005
Skills
- Report Creation
- Client Relationships
- Data Connectivity
- Computer Hardware Knowledge
- Project Management
- Business Planning
- Budget Controls
- Verbal and Written Communication
- Network and Database Security
- Design and Implementation
- IT Best Practice Framework Expertise
- Technical Solutions Development
Certification
- CompTIA A+
- CompTIA Network+
- CompTIA Security+
Timeline
DIGITAL TECHNOLOGY PROGRAM LEAD
RAYTHEON
08.2021 - Current
System Design Engineer
Raytheon
05.2020 - 08.2021
Senior Network Engineer
Raytheon
01.2017 - 05.2020
INTEGRATION AND TEST FACILITY MANAGER
CLEARBRIDGE TECHNOLOGY
10.2016 - 01.2017
Network Design Engineer
ITeam
09.2015 - 09.2016
NETWORK ENGINEER
MASSACHUSETTS ARMY NATIONAL GUARD
03.2013 - 08.2015
Helpdesk Support
Billerica Public Schools
06.2011 - 03.2013
SIGNAL SUPPORT SPECIALIST
MASSACHUSETTS ARMY NATIONAL GUARD
08.2009 - 01.2015
TEAM LEAD
LOWES HOME IMPROVEMENT
02.2007 - 01.2011
Bachelor of Science - Criminal Justice
NORWICH UNIVERSITY
Associate of Science - Criminal Justice
MIDDLESEX COMMUNITY COLLEGE
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