Joseph Costa
Staten Island,NY
Summary
Dynamic entrepreneur with a proven track record at Roller Jam USA and Tanning Loft Ltd, excelling in customer relations and small business operations. Skilled in staff management and problem-solving, I have successfully fostered positive environments and enhanced service quality, significantly contributing to business growth and customer loyalty.
Overview
34
34
years of professional experience
Work History
Owner
Roller Jam USA
07.2007 - 05.2024
- Managed day-to-day business operations.
- Established a loyal customer base by providing personalized attention.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Evaluated financial statements to manage cash flow and develop techniques to improve business.
- Fostered a positive work environment with 20+ employees that contributed significantly towards overall company success.
Owner
Tanning Loft Ltd
03.1994 - 06.2023
- Managed daily operations for 5 successful tanning salons.
- Enhanced salons reputation by consistently delivering exceptional service quality to customers.
- Hired trained, and supervised staff to maintain high levels of productivity.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
Event Coordinator
Walmart Supercenter
02.1990 - 03.1993
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
Education
Buisness
Kingsborough Community College of The City University of New York
Brooklyn, NY05.1982
Skills
- Customer Relations
- Small business operations 30yr experience
- Driven and Determined
- Decision-Making
- Problem-solving
- Business Management
- Planning and execution
- Team Leadership
- Delegating Work
- Employee Relations
- Time Management
- Multitasking
- Organizational Skills
Timeline
Owner
Roller Jam USA
07.2007 - 05.2024
Owner
Tanning Loft Ltd
03.1994 - 06.2023
Event Coordinator
Walmart Supercenter
02.1990 - 03.1993
Buisness
Kingsborough Community College of The City University of New York
Similar Profiles
Morgan LarsenMorgan Larsen
Party Event Coordinator/Overseer at Roller Jam USAParty Event Coordinator/Overseer at Roller Jam USA
Berkis Dela CruzBerkis Dela Cruz
Manger at High Roller UsaManger at High Roller Usa
Grant CollingGrant Colling
Stagehand at Country Jam USAStagehand at Country Jam USA