Joseph Crappell III
Lafayette,LA
Summary
Dynamic leader with a proven track record at LAD Services, enhancing profit margins by 8% and spearheading a workforce expansion. Excelled in P&L management and cross-functional team leadership, driving sales growth by $24.5 million. Expert in market analysis and strategic sales, adept at fostering safety cultures and boosting operational efficiency.
Overview
8
8
years of professional experience
Work History
General Manager
LAD Services
06.2023 - Current
- Increase overall profit margin from 23% in June of 23' to 31% by Sept 24'
- Site increased from 185 employees to 338 overall in a 1 year time frame
- Annual gross revenue is set to increase from $44m in 2023 to $86m for 2024
- Developed and implemented strategies to increase sales and profitability
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Managed budget implementations, employee evaluations, and contract details
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures
- Analyzed market trends and competitor activities to create competitive advantages
- Collaborated with cross-functional teams to develop innovative solutions
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs
Station Operations Manager
Amazon
06.2020 - 06.2023
- Excellent strategic, business and communication skills and be able to work with senior leaders, tech teams, and business stakeholders as well as legal owners to develop and execute a dynamic kind of customer service Model
- Rolled out Microwave dispatch during time as Area Manager for On the Road Operations, this process became the network standard for all stations across Amazon to Safety and Effectively Load Vans and Packages
- Maintaining Health and Safety standards within station, while promoting an inspiring Health and Safety culture on and off site by all employees
- Led the safety rollout all Drivers in Baton Rouge, that went on to be roll out at Station in the Southeast Region
- Planning Tool Champion for the Bayou Region (the only region to be 100% complaint from February 15th 2020 to March 15th 2020 in the North America)
- Owner of OTR (on the road) Planning for Southeast Region
- Partnering with Under the Roof Operations, Delivery Service Partners, and Production teams to discuss assumptions and goal for 4+ weeks
- Created DWP file that was used in companywide training
- The micro-waves operation improved OTD by 9% from Dec 2020 to Jan 2021, by FEB 2021 OTD was above 92%
- A3 Fleet owner for the Southeast Region
Sales Manager / Logistics / Operations
LAD Services
09.2016 - 06.2020
- Manage and maintain relationships with 75+ companies
- Signed contracts and master service agreements with 24 new clients since 2018, increasing sales by 24.5 million dollars in three and half years
- LAD has been able to add another yard due to work brought in
- Schedule, organize, and coordinate jobs daily for both repair yards
- Purchase and maintain inventory for all (3) yards
- Organized, managed, and maintained inventories for the Puerto Rico Disaster Relief
- Managed 50+ employees
- Responsible for all rental equipment
- Reduced cost within the company totaling $3.5m+ through negotiations and strategic purchasing
- Promoted safety as a core value and upgraded security equipment
Education
Master of Science - Health and Human Performance, Sport Management
Northwestern State University
Natchitoches, Louisiana05.2014
Skills
- Workplace Safety
- P&L Management Expertise
- Sales Strategy Development
- Market analysis
- MRP and ERP systems
- Departmental operations management
- Leadership and team building
- Cross-functional team management
- Visionary leadership
- Flexibility and Adaptability
- Priority Management
- Critical Thinking and Reasoning
- Performance analysis
References
References and other documentations furnished upon request.
Timeline
General Manager
LAD Services
06.2023 - Current
Station Operations Manager
Amazon
06.2020 - 06.2023
Sales Manager / Logistics / Operations
LAD Services
09.2016 - 06.2020
Master of Science - Health and Human Performance, Sport Management
Northwestern State University
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