Joseph Dakota Repetti
Las Vegas,NV
Summary
- Detail-oriented professional with strong communication skills and the ability to learn concepts quickly
Detail-oriented and deadline-driven professional with extensive experience in guest services and slot operations. Known for exceptional communication skills and a positive attitude, dedicated to enhancing guest satisfaction and operational efficiency.
Overview
18
18
years of professional experience
Work History
Slot Guest Service Representative
Mandalay Bay
Las Vegas
12.2024 - Current
- Assisted guests with check-in and check-out processes efficiently.
- Provided information on hotel amenities and local attractions to guests.
- Handled guest inquiries and resolved complaints to ensure satisfaction.
Assistant Slot Shift Manager
Planet Hollywood
Las Vegas, Nevada
07.2024 - 12.2024
- Managed daily slot operations ensuring compliance with casino regulations.
- Trained and supervised team members on slot machine procedures.
- Assisted in scheduling staff to optimize shift coverage and efficiency.
SLOT ASSISTANT MANAGER
THE MIRAGE HOTEL AND CASINO
08.2021 - 07.2024
- I am responsible for overseeing the slot department.
- My responsibilities include approving jackpots and credit payouts, I made sure all equipment is functioning properly, ensuring compliance with gaming, making schedules, delegating tasks to GSR's, customer service, and anything else asked of me.
MANAGER
WALGREENS
01.2018 - 08.2021
- My responsibilities were overseeing the store, opening, closing, delegating tasks to employees, balancing the safe and registers, ordering merchandise, keeping the store neat, handling customer service, and doing anything else asked of me.
CASHIER
7ELEVEN
02.2016 - 01.2018
- My responsibilities included offering excellent customer service, making sure the store was cleaned and stocked, received orders, handled the register, and anything else asked of me.
MANAGER
TACO BELL
01.2013 - 02.2016
- I managed cashiers to ensure all guests were receiving excellent customer service.
- I also was responsible for performing the tasks required for opening and closing the store.
- I also assisted with other tasks including cooking, cleaning and counting drawers.
PERSONAL ASSISTANT
HARRIS APPRAISAL
01.2008 - 01.2011
- I took pictures of properties during the appraisal inspection.
- These photos were used in the appraisal report delivered to the client.
- I also answered phones, filed documents, ran errands, and other miscellaneous tasks that were required.
Education
Spokane Community College - Communications
Spokane Community College
GED -
Institute of Extended Learning
Skills
- Detail Oriented
- Focused and driven
- Deadline-Driven
- Positive Attitude
- Skilled Multi-tasker
- Great Communication Skills
- Flexible
- Willing to take on more responsibility
Accomplishments
- Recognized by peers and management for going above and beyond normal job functions
- Was on Vice President's Honor Roll while attending college.
- Doubled the customer service calls at Taco Bell when promoted to Head Cashier.
- Promoted at The Mirage in less than 2 years
Timeline
Slot Guest Service Representative
Mandalay Bay
12.2024 - Current
Assistant Slot Shift Manager
Planet Hollywood
07.2024 - 12.2024
SLOT ASSISTANT MANAGER
THE MIRAGE HOTEL AND CASINO
08.2021 - 07.2024
MANAGER
WALGREENS
01.2018 - 08.2021
CASHIER
7ELEVEN
02.2016 - 01.2018
MANAGER
TACO BELL
01.2013 - 02.2016
PERSONAL ASSISTANT
HARRIS APPRAISAL
01.2008 - 01.2011
Spokane Community College - Communications
Spokane Community College
GED -
Institute of Extended Learning