Joseph Davila
Springfield,VA
Summary
Seasoned Collision Estimator with robust experience in assessing vehicle damage and providing comprehensive repair estimates. Strong skill set includes knowledge of auto repair procedures, cost estimation techniques, and insurance claim processing. Notable for improving customer satisfaction and streamlining operations in previous roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Collision Estimator
Ourisman Fairfax Collision Center
Fairfax, VA
12.2023 - Current
- Ensured that all safety protocols were followed while inspecting vehicles.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by management for providing exceptional customer service.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
- Maintained current knowledge of industry trends in order to provide accurate estimates.
- Reviewed automotive blueprints, diagrams, and manuals as necessary to complete estimates accurately.
- Communicated effectively with customers both verbally and in writing.
- Advised customers on the best course of action based on their budget constraints.
- Conducted final quality control check of vehicles prior to customer delivery.
- Maintained updated knowledge through continuing education and advanced training.
Collision Parts Manager
Ourisman Fairfax Toyota
Fairfax, VA
12.2019 - 12.2023
- Performed regular maintenance checks on storage facilities.
- Analyzed pricing trends to optimize cost savings.
- Maintained records of all orders placed, received, and shipped.
- Developed and maintained positive working relationships with vendors.
- Investigated discrepancies between physical inventories and records.
- Implemented improvements to streamline the ordering process.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized and monitored inventory levels of parts, tools, and supplies.
- Identified opportunities for process improvements within the department.
- Ensured accuracy in order processing and invoicing procedures.
- Delegated work to staff, setting priorities and goals.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Managed procurement processes, negotiating with suppliers to secure best prices.
- Trained and monitored employees to teach daily tasks and improve performance.
Education
High School Diploma -
Falls Church
Falls Church, VA05-2013
Skills
- Vehicle inspection
- Collision repair
- Parts ordering
- Customer service
- Quality control
- Effective communication
- Goal setting
- Problem-solving
- Self motivation
- Structural analysis
- CCC expertise
Languages
Spanish
Native/ Bilingual
Certification
- Toyota Certified Collision Repair Estimator
References
References available upon request.
Timeline
Collision Estimator
Ourisman Fairfax Collision Center
12.2023 - Current
Collision Parts Manager
Ourisman Fairfax Toyota
12.2019 - 12.2023
High School Diploma -
Falls Church