Joseph Dela Pena
Las Vegas,NV
Overview
2
2
years of professional experience
Work History
Food Delivery Driver
Uber Eats
Las Vegas, NV
01.2024 - Current
- Ensured that the correct order was delivered to the customer.
- Picked up meals from local restaurants and dropped off at residential and business customer locations.
- Provided excellent customer service throughout the delivery process.
- Delivered fresh food to customers across local area.
- Contacted customers if there were delays in delivery due to traffic or other issues.
- Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
Line Cook
The Lodge Bar And Grill
Las Vegas, NV
06.2023 - 01.2024
- Cooked multiple orders simultaneously during busy periods.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Set up workstations with needed ingredients, utensils and cooking equipment.
- Communicated effectively with other staff members regarding orders and menu changes.
Caregiver
San Vicente Home Care
Las Vegas, NV
12.2022 - 06.2023
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Improved patient outlook and daily living through compassionate care.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Team Member
Firehouse Subs
Las Vegas, NV
10.2021 - 12.2022
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Addressed customer needs, responding to specific requests.
Education
GED -
C.O Bastian High School
Caliente, NV06-2017
Skills
- Payment Handling
- Customer Communication
- Quick Learner
- Excellent Communication
- Health Code Compliance
- Dedicated Team Player
- Hardworking and Responsible
- Problem-Solving
- Customer Service
- Flexible Schedule
Timeline
Food Delivery Driver
Uber Eats
01.2024 - Current
Line Cook
The Lodge Bar And Grill
06.2023 - 01.2024
Caregiver
San Vicente Home Care
12.2022 - 06.2023
Team Member
Firehouse Subs
10.2021 - 12.2022
GED -
C.O Bastian High School