Joseph DeMaio
Sales Assoicate
Middletown,DE
Summary
Hardworking employee enthusiastic about learning business field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
39
39
years of professional experience
5
5
years of post-secondary education
Work History
Sales Representative
Hilton Grand Vacations Club
Orlando, FL
06.2011 - 09.2017
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
Sales Representative
Direct Buy Club
New Philadelphia, PA
01.1990 - 06.2012
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Served as liaison for company, clients and referred prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations.
- Minimized process lags through strategic sourcing and customer expectation management.
- Increased sales by offering advice on purchases and promoting additional products.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Delivery Driver
Sunbeam Bread Company
Wilmington, DE
01.1990 - 02.2000
- Completed on-time deliveries by choosing best and most efficient routes.
- Adhered to safe lifting techniques to avoid injuries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Fostered positive working relationships with regular customers.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Evaluated products for damage prior to drop-off and documented reasons for returns.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Followed corporate procedures to maintain company and customer data confidentiality.
Education
Associate of Science - Business Administration
Goldey-Beacom College
Wilmington, DE 09.1972 - 06.1974
High School Diploma -
Salesianum
Wilmington, DE 09.1968 - 06.1972
Skills
Customer Relations
Interpersonal communication skills
Network development
Client Service
Problem solving strength
Performance improvement
Sales expertise
Product promotions
Account development
Timeline
Sales Representative
Hilton Grand Vacations Club
06.2011 - 09.2017
Sales Representative
Direct Buy Club
01.1990 - 06.2012
Delivery Driver
Sunbeam Bread Company
01.1990 - 02.2000
Associate of Science - Business Administration
Goldey-Beacom College
09.1972 - 06.1974
High School Diploma -
Salesianum
09.1968 - 06.1972