Joseph Demarte
Chesterfield,MI
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Perani's Hockey World
Sterling Heights, MI
02.2018 - 03.2020
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
Education
Business Management
Macomb Community College
Warren, MIHigh School Diploma -
Anchor Bay High School
Ira, MISkills
- Hiring and Onboarding
- Scheduling and Coordinating
- Managing Operations and Efficiency
- Sales Promotion
- Stage Shows
- Meeting Trends Analysis
- Transaction Monitoring
- Providing Feedback
Accomplishments
- Resolved customer issues which led to positive outcomes
Timeline
Assistant Manager
Perani's Hockey World
02.2018 - 03.2020
Business Management
Macomb Community College
High School Diploma -
Anchor Bay High School