Joseph Dispenza
Good Guy Crew LLC
Hamburg,NY
24
years of professional experience
Dedicated leader with a strong background in public safety and operational management. Skilled in verbal and written communication, ensuring compliance with safety protocols and enhancing operational efficiency. Prepared to leverage expertise to improve service outcomes and team performance.
Work History
Owner
4 Years 6 Months- Drove the development and execution of operational strategies aimed at enhancing service delivery efficiency.
- Managed scheduling and logistics for crew assignments to streamline workflow processes.
- Oversaw training initiatives, promoting compliance with safety protocols and quality benchmarks.
- Fostered strong client relationships, leading to improved customer satisfaction and retention metrics.
Deputy Sheriff
9 Years 10 Months- Oversaw enforcement of laws and regulations to promote public safety and order.
- Conducted training sessions for new deputies on operational procedures and departmental standards.
- Navigated high-pressure situations with professionalism, effectively minimizing public safety risks.
- Quickly assessed potentially hazardous situations; applied de-escalation techniques to uphold peace.
- Mentored new deputies, sharing knowledge and insights to help them succeed in their roles.
- Maintained comprehensive reports and records, contributing to accurate documentation of cases for judicial processes.
- Provided security for community events, ensuring a safe environment for all attendees.
- Monitored inmate activities to maintain safety and order within the facility.
Comercial Class A Driver
9 Years 8 Months- Directed transportation operations utilizing Class A vehicles to ensure safe and efficient delivery of goods on established routes.
- Oversaw pre-trip and post-trip inspections to confirm adherence to safety regulations and vehicle compliance.
- Managed comprehensive logs of driving hours, mileage, and deliveries, strictly following DOT guidelines.
- Coordinated with dispatch to optimize delivery schedules and routing for improved service efficiency.
- Implemented safe driving protocols to decrease accident rates and lower insurance premiums.
- Engaged with customers to provide updates on delivery schedules or delays, achieving high satisfaction levels.
Education
High School Diploma
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Timeline
Owner
Good Guy Crew LLC
02.2022 - CurrentRead More
Deputy Sheriff
Erie County Sheriffs Department
03.2012 - 01.2022Read More
Comercial Class A Driver
WNY BICS
05.2002 - 01.2012Read More
Kenmore East
High School Diploma
Read More