Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
References
Timeline
Generic

Joseph Doeker

Newport,KY

Summary

Highly motivated, with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow, and increased satisfaction.

Overview

8
8
years of professional experience

Work History

Store Associate

Sherwin-Williams Paint Store
Southgate, KY
03.2021 - Current
  • Strategically arrange in-store merchandise displays to spotlight new product lines and boost customer engagement, directly contributing to increased sales.
  • Achieved consistent year-over-year sales growth, earning two consecutive President’s Trophies for the district’s top-performing retail store.
  • Provided exceptional customer service that drove repeat business and significantly improved satisfaction scores.
  • Oversaw daily sales operations, including cash reconciliation and bank deposits, ensuring accurate and efficient transaction handling.
  • Collaborate with commercial sales representatives and contractors to fulfill large-scale orders, ensuring timely delivery and compliance with project specifications.
  • Resolve escalated customer issues with professionalism and urgency, protecting brand reputation and increasing customer retention.

  • Train and coach sales associates on effective selling techniques, product knowledge, and customer service best practices to strengthen overall team performance.

Stagehand

Cincinnati Stage Employees Local 5
Cincinnati, OH
07.2021 - 10.2023
  • Set up and tore down stage sets, lighting, rigging and sound equipment.
  • Loaded and unloaded equipment from trucks.
  • Adhered to safety protocol in storing, loading and unloading set pieces and stage equipment.
  • Collaborated with team to efficiently set up and dismantle large projects.

Maintenance Crew Member

Coney Island
Cincinnati, OH
05.2017 - 08.2019
  • Set up and maintained cleanliness of picnic area for events.
  • Fixed any of the non-mechanical issues around the park, from filling potholes to getting rid of a wild animal.
  • Removed debris from roofs and gutters to prevent water damage.
  • Operated hand tools and power tools to make minor maintenance repairs and maintain grounds and walks.
  • Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.

Education

BBA - Business Administration

Northern Kentucky University
Highland Heights, KY
05-2024

High School Diploma -

Newport Central Catholic
Newport
05-2020

Skills

  • Team collaboration
  • Problem solving
  • Inventory management
  • Multitasking and organization
  • Customer service
  • Effective communication with customers
  • POS system operation
  • Computer literacy fundamentals

Accomplishments

  • Won two presidents trophies in four years at two different locations, which goes to the highest selling retail store in the Cincinnati tri-sate district.
  • Made the dean's list while playing college football at Thomas More University.
  • Was voted team captain of the football team senior year of high school.

Languages

Spanish
Limited

Affiliations

  • Golfing
  • Attending live sporting events
  • Hiking
  • Traveling

References

References available upon request.

Timeline

Stagehand

Cincinnati Stage Employees Local 5
07.2021 - 10.2023

Store Associate

Sherwin-Williams Paint Store
03.2021 - Current

Maintenance Crew Member

Coney Island
05.2017 - 08.2019

BBA - Business Administration

Northern Kentucky University

High School Diploma -

Newport Central Catholic

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