Joseph Downing
West Wareham,MA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Court Officer
Massachusetts Trial Court
Barnstable, MA
05.2023 - Current
- Ensured courtroom procedures adhered to legal standards and regulations.
- Assisted in managing case files and documentation for efficient access.
- Coordinated schedules, facilitating timely proceedings and reducing delays.
- Monitored courtroom activities, maintaining decorum and order during sessions.
- Increased courtroom safety with thorough searches of individuals entering the premises, confiscating prohibited items as necessary.
- Provided information and direction to general public.
- Screened persons entering courthouse using magnetometers, x-ray machines and other devices.
- Escorted jurors, visitors, and prisoners into courtroom.
- Checked identification of employees, law enforcement officers, and attorneys.
- Collected and retained unauthorized firearms and other contraband from individuals entering courthouse.
- Exercised practical judgment in unusual or emergent situations.
- Completed scene arrests for violations of criminal statute on district court property.
- Patrolled court building and grounds and checked visitors and packages at entrances.
- Stopped people from entering courtroom while judge charged jury.
- Used non-lethal techniques such as stun cuffs on prisoners.
Sales Associate
Aubuchon Hardware
Wareham, MA
08.2016 - 12.2021
- Assisted customers in locating products and provided knowledgeable recommendations.
- Maintained organized merchandise displays to enhance customer experience.
- Collaborated with team members to ensure timely restocking of inventory.
- Handled customer inquiries and resolved issues efficiently to ensure satisfaction.
- Participated in training sessions to improve product knowledge and sales techniques.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Public Safety Officer
Southcoast Hospital Group
Wareham, MA
12.2018 - Current
- Enforced safety protocols during emergency situations to ensure patient and staff security.
- Conducted routine patrols of hospital premises to monitor for potential hazards or safety violations.
- Assisted with crowd control during events, ensuring safe environment for all attendees.
- Responded promptly to incidents, providing immediate assistance and coordinating with emergency services when necessary.
- Monitored surveillance systems to identify suspicious activities and prevent security breaches.
- Trained new staff on safety regulations and emergency response protocols to enhance team readiness.
- Provided support in crisis situations through effective communication and conflict resolution techniques.
- Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
- Participated in ongoing training sessions to stay up-to-date on best practices in public safety operations and procedures.
- Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
- Utilized conflict resolution skills to de-escalate tense situations involving disputes between community members.
Education
Associates Degree - Criminal Justice
Bristol Community College
Fall River, MAHigh School Diploma -
Upper Cape Technical Regional School
Bourne, MA06.2018
Skills
40 Hours first responder/CPR Training
Certification
MOAB (management of aggressive behavior)
40 hours First responder
8 week’s Massachusetts Trial Court Officer Academy.
Timeline
Court Officer
Massachusetts Trial Court
05.2023 - Current
Public Safety Officer
Southcoast Hospital Group
12.2018 - Current
Sales Associate
Aubuchon Hardware
08.2016 - 12.2021
Associates Degree - Criminal Justice
Bristol Community College
High School Diploma -
Upper Cape Technical Regional School