Joseph Ebene
The Bronx,NY
Summary
I am a hardworking, dependable, and highly motivated individual with strong customer service, communication, and teamwork skills. I thrive in fast-paced environments and consistently complete tasks efficiently while maintaining a high standard of quality. I adapt quickly to new responsibilities, manage my time effectively, and approach challenges with a problem-solving mindset. I am committed to providing excellent service, supporting my team, and contributing to the overall success of the organization through a positive attitude, reliability, and a strong work ethic.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Crew Member
Footlocker, Footlocker
The Bronx, Ny
06.2026 - Current
- Assisted customers in selecting footwear and apparel based on preferences.
- Maintained store organization and cleanliness to enhance customer experience.
- Operated point-of-sale system for processing transactions efficiently.
- Restocked merchandise on sales floor to ensure availability for shoppers.
- Collaborated with team members to create an engaging shopping environment.
- Provided product knowledge to customers, addressing questions and concerns directly.
- Participated in team meetings to discuss sales strategies and customer feedback.
- Took orders from patrons and input selections into store computer system.
- Maintained an organized work area to ensure efficient operations.
Front Desk/Customer service
Blink Fitness
The Bronx, New York
02.2025 - 05.2026
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Maintenance Crew Member
Phipps Neighborhoods
The Bronx, Ny
07.2023 - 09.2024
- Performed routine maintenance tasks on facilities and equipment.
- Conducted inspections to identify repair needs and safety hazards.
- Operated hand tools and power equipment safely and effectively.
- Cleared walkways of snow and ice during winter months.
- Cut grass around the perimeter of the building using a lawn mower.
- Assisted in cleaning and organizing work areas for efficiency.
- Collaborated with team members to complete maintenance projects.
- Reported maintenance issues to supervisors for timely resolution.
- Followed safety protocols while performing all maintenance activities.
- Maintained inventory of supplies and tools for daily operations.
- Provided support to other crew members during large-scale maintenance tasks.
- Assisted with installation of new equipment when necessary.
Education
Bachelor of Arts - Health Administration
Lehman College
Bronx, NY 10.2024 - 07.2026
Bronx Leadership Academy
The Bronx, NySkills
- Team collaboration
- Time management
- Speak 3 Different languages
- Valid Driver's license
- Self-discipline
- Interactive communication skills
- Salesmanship
- Multitasking and organization
- Store opening and closing
- Teamwork and collaboration
- Heavy lifting
- Hospitality service expertise
Timeline
Crew Member
Footlocker, Footlocker
06.2026 - Current
Front Desk/Customer service
Blink Fitness
02.2025 - 05.2026
Bachelor of Arts - Health Administration
Lehman College
10.2024 - 07.2026
Maintenance Crew Member
Phipps Neighborhoods
07.2023 - 09.2024
Bronx Leadership Academy