Joseph Eck Jr
Wegmans Food Markets, Inc
Bethlehem,PA
25
years of professional experience
Results-driven Operations Manager with over 10 years of experience in optimizing logistics processes and coordinating efficient load patterns. Skilled in maintaining accurate records and developing transportation schedules to enhance operational efficiency. Committed to managing multiple priorities effectively and supporting team objectives.
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
Work History
Bakery Coordinator
6 Months- Maintained compliance with Wegmans policies and safety standards.
- Monitored inventory levels and ordered additional supplies as needed.
- Monitored project progress and provided updates to stakeholders.
- Maintained bakery display cases and stocked fresh bread, pastries, and desserts.
- Inspected baked goods for freshness, quality, and proper presentation.
- Packaged bakery items for sale and customer orders.
- Labeled products with prices, dates, and ingredient information.
- Cleaned workstations, equipment, and bakery surfaces according to store standards.
- Followed food safety procedures throughout bakery department operations.
- Supported bakery team with daily production, replenishment, and closing tasks.
Operations Manager
8 Years 2 Months- Directed daily operations across TBL Inc facilities and service teams.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Coordinated staffing, scheduling, and workload priorities to enhance operational efficiency in warehouse and office functions.
- Optimized shipping methods to reduce time in transit and lower costs, decreasing transit time
- Analyzed carrier costs and services to recommend cost-effective alternatives and improvements.
- Developed relationships with trucking companies to acquire long-term business commitments and desirable rates.
- Collaborated with shipping analysts and distribution service coordinators to schedule deliveries
- Used Microsoft Excel and Powerpoint to create monthly and quarterly benchmark analytics, illustrating cost savings
- Tracked budgets, invoices, and operational records for management reporting.
- Resolved customer, vendor, and employee issues with clear communication.
Transpiration Planner
3 Years 11 Months- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Cultivated relationships with new clients and educated them on account services, enhancing client engagement and retention.
- Engaged in long and short-term project planning, ensuring on-time, high-quality deliverables through strategic initiatives.
- Communicated loading instructions to drivers, supervisors, and warehouse staff.
- Scheduled and confirmed carrier appointments to ensure timely pick-ups and deliveries. and trailer assignments across dispatch workflows.
- Managed freight volumes through effective coordination of transportation systems and warehouse capacities. using transportation systems and warehouse capacity.
- Estimated freight and postal rates to track shipment costs and weights.
- Coordinated with customers, vendors, and internal departments to ensure that all orders were shipped in a timely manner.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Developed standard procedures for safety, quality, and process consistency.
Night Shift Supervisor
8 Years 1 Month- Observed each team member to carry out duties and provided constructive criticism.
- Trained staff members to perform inventory management, customer service and maintenance.
- Managed communication between associates and management, addressing key issues and needs.
- Assigned specific daily tasks and responsibilities to each team member.
- Compiled detailed reports on production shortfalls, accidents, and equipment problems to identify trends and inform management decisions.
- Organized evening meetings to set operations for the following day and next shift crew.
- Oversaw daily production phases to ensure smooth operations.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Oversaw, coached and evaluated employees.
- Supervised warehouse receiving, storage, and shipping operations.
- Monitored inventory accuracy using warehouse management systems.
- Trained warehouse staff on picking, packing, and loading standards.
- Supervised loading and unloading of materials from incoming trucks.
- Maintained and updated inventory records accurately.
- Directed receiving, warehousing, distribution and maintenance services.
- Provided leadership to motivate staff members to achieve performance goals.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Developed and implemented safety policies and procedures, enhancing workplace safety and compliance for the warehouse team.
- Established and maintained good relations with customers, vendors, and transport companies.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
Loading and Shipping Supervisor
7 Years 8 Months- Supervised shipping team of 23 employees.
- Managed shipping and receiving activities for company
- Coordinated shipping and receiving activities to ensure timely and accurate deliveries.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Assisted outside sales personnel with customer-related efforts and on-site visits to enhance sales opportunities.
- Trained warehouse staff on packing, labeling, and loading procedures.
- Reviewed shipping documents, bills of lading, and order accuracy.
- Managed communication between customers, vendors, suppliers, and other stakeholders throughout the entire shipment process.
- Analyzed data from customer feedback surveys to determine areas needing improvement in the shipping department.
- Tracked and reconciled warehouse inventory, slashing unchecked supply errors.
- Tracked and reconciled warehouse inventory, reducing supply errors significantly.
- Checked loaded materials against work orders for accuracy. compared to work orders for correctness.
Education
Associate of Arts - Computerized Accounting
High School Diploma
Skills
Transportation Management Systems
Transportation planning
Route optimization
Shipping Route Planning
Freight Transportation
Freight coordination
Order Shipping
Transportation Analysis
Supply chain coordination
Supply Chain Improvement
Inventory management
Shipment tracking
Transportation Contracts
Cost control
Budget Oversight
Cash flow analysis
Data analysis
Project development
Operations monitoring
Team leadership
Interdepartmental Coordination
Customer Communication
Effective communication
Performance management
Vendor relations
Efficient Transportation
Timeline
Bakery Coordinator
Wegmans Food Markets, Inc
05.2026 - CurrentRead More
Operations Manager
TBL Inc
01.2018 - 03.2026Read More
Transpiration Planner
Lineage Logistics LLC
01.2014 - 12.2017Read More
Night Shift Supervisor
Pepsi Bottling Group
11.2009 - 12.2017Read More
Loading and Shipping Supervisor
Coca-Cola Bottling
04.2002 - 12.2009Read More
Lincoln Technical Institute Allentown
Associate of Arts from Computerized Accounting
09.1999Read More
Catasauqua Senior High School
High School Diploma
06.1997Read More