Driven by passion to help customers, clients, and coworkers through the means and use of technology. Seeking an environment driven through innovative technology advancements relating to hardware and software. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Hi, I’m
Joseph Eden
Colgate,WI
Summary
Overview
5
years of professional experience
Work History
Best BuyMenomonee Falls, WI
Advisor/sales Consultant
09.2019 - Current
Job overview
- Presented products, services, and solutions in detailed and compelling ways in a variety of departments including, networking, mobile and AV.
- Educated and informed customers on network and computing hardware resulting in high ASP, customer satisfaction and increased total revenue.
- Assisted and directed hundreds of customers per month and maintained high service attach rates across departments
- Performed all work duties to their fullest extent by going above and beyond, showing up to work early every day, and routinely staying late to finish the job.
Wandsnider LandscapesLannon, WI
Laborer
05.2016 - 08.2020
Job overview
- Provided clients with attractive and award-winning landscape designs, while using and adapting skills including horticulture and general project maintenance
- Followed instructions and safety protocols while operating machinery and equipment.
- Loaded and unloaded materials and equipment onto and off construction sites during all sorts of conditions from rain to 95° temperatures.
- Maintained organized and clean work areas at all times on job sites.
Education
Moraine Park Technical CollegeWest Bend, WI
Associates Degree from Computer Networking
05.2023
University Overview
Attended lectures and classes to test and assess my skills relating to networking, cable installation, and OS integration. Graduating with the confidence and intention of utilizing my skills across a widespread range of technical networking challenges.
- Dean's List, Fall 2022
- 3.800 GPA
- Honoree of Moraine Park Technical College
Kettle Moraine Lutheran High SchoolJackson, WI
High School Diploma
05.2021
University Overview
Maintained a high-honors GPA throughout High School while participating in every, CAD, 3D modeling, and architectural design program offered.
Skills
- Consultative Sales Approach
- Product and Service Knowledge
- Effective Multitasking
- Membership Retention
- Customer Engagement
- Shrink Reduction
- Effective Working Relationships
- Good Communication Skills
Motorcycle Riding
Motorcycle Riding
Enjoy riding metric sport bikes for long distances all across the state. Traveling with or leading a group is more fun than one can describe. Found my interest many years ago and became licensed and fully insured at the soonest possible age.
Timeline
Advisor/sales Consultant
Best Buy
09.2019 - Current
Laborer
Wandsnider Landscapes
05.2016 - 08.2020
Moraine Park Technical College
Associates Degree from Computer Networking
Kettle Moraine Lutheran High School
High School Diploma