Joseph Eschert
Chesapeake,VA
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Industrious educator with solid history of successfully stepping into diverse classroom environments and supporting students with solid lectures, discussions and activities. Implement intervention strategies and discipline management techniques to enhance student success. Trained in attendance, assessment and grading requirements.
Overview
13
13
years of professional experience
Work History
Store Manager
AutoZone
09.2022 - Current
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Approved regular payroll submissions for employees.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assisted with hiring, training and mentoring new staff members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Car Detailer
Mega Auto Spa
11.2021 - 09.2022
- Collected and disposed of trash in vehicle console spaces and under seats.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Shined vehicle windows and windshields to remove water spots.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Washed cars and trucks daily for auto dealership.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
Navy Instructor
Bangor, WA
02.2016 - 03.2019
- Educated students on Anti-Submarine Warfare (ASW) and Tactical Oceanography, applying a variety of instructional techniques, including hands-on curriculum
- Evaluated and instructed 14 submarine crews on their ASW, Submerged Contact Management, and Weapons Employment Capabilities to ensure a 100% deployable status for all crews
- Complete Navy Master Training Specialist (MTS) course
- Reviewed class and student records to look for areas in need of improvement and implement plans of action
- Created guides and course materials to reiterate lecture information and help students
- Held and maintained a Secret clearance.
Fire Control Technician
USS Houston SSN 713
04.2011 - 01.2016
- Operated and maintained the BYG-1 Combat Control system during three Western Pacific deployments which included nine missions vital to national security
- Responsibilities included ASW tracking, Anti-Surface Warfare (ASUW) tracking, Submerged Contact Management, Visual Intelligence gathering, and Post-watch/critical event Reconstruction
- Participated in two RIMPAC multinational fleet ASW/ASUW exercises, four US and Allied nation ASW/ASUW tracking exercises, and two US Surface Fleet ASW familiarization exercises
- Managed and controlled $250,000 worth of mission critical repair parts to maintain the BYG-1 combat control system in a 100% operational and deployable status
- Held and maintained a security clearance above Secret.
Education
Bachelor of Science - Communication Studies
College of Charleston
Charleston, SCBachelor of Science - Business Management
Tidewater Community College
Norfolk, VAHigh School Diploma - undefined
Herndon High School
04.2004
Skills
- Public Speaking
- Group Problem Solving
- Retail Inventory Management
- Curriculum Development
- Classroom Management
- Shift Scheduling
- Store Merchandising
- Employee Training
- Subject matter expertise
- Training delivery
Awards
- Navy Marine Corps Achievement Medal
- Good Conduct Medal 3x
- Meritorious Unit Citation
- Navy Unit Citation
Training
- Navy Instructor Training Course
- Submerged Contact Management
- Advanced Target Motion Analysis and Fire Control System Employment
- Tactical Computers and Network Operator School
Timeline
Store Manager
AutoZone
09.2022 - Current
Car Detailer
Mega Auto Spa
11.2021 - 09.2022
Navy Instructor
Bangor, WA
02.2016 - 03.2019
Fire Control Technician
USS Houston SSN 713
04.2011 - 01.2016
Bachelor of Science - Communication Studies
College of Charleston
Bachelor of Science - Business Management
Tidewater Community College
High School Diploma - undefined
Herndon High School