Joseph Esposito
Orlando
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
9
9
years of professional experience
Work History
Owner/Operator
A-Zone Armory
01.2022 - Current
- Managed day-to-day business operations.
- Developed business plan, processes and procedures to provide superior products and service to customers.
- Operated with safety and skill to avoid accidents and delays.
- Attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Interacted well with customers to build connections and nurture relationships.
Project Coordinator
Southeast Floors
05.2023 - 06.2025
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Maintained database and spreadsheets with accurate inventory and status.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Administrator
Shoot Straight
11.2020 - 08.2022
- Maintained personnel records and updated internal databases to support document management.
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Gathered, organized and input information into digital database.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Recreation Trainer
Disney
05.2018 - 03.2020
- Evaluated individual knowledge, skills, and strengths.
- Developed and delivered presentations to educate cast members.
- Maintained equipment, facilities and inventory.
- Developed and delivered effective and engaging onboarding to improve performance.
- Offered constructive feedback to cast members.
Retail Sales Associate
Dick Sporting Goods
10.2016 - 04.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Associate of Arts - Business
Valencia College
Orlando, FL04-2020
Skills
- Sales negotiation
- Business planning
- Regulatory compliance
- Financial reporting
- MS office
- Information management
- New hire onboarding
- Office administration
- Performance assessment
Timeline
Project Coordinator
Southeast Floors
05.2023 - 06.2025
Owner/Operator
A-Zone Armory
01.2022 - Current
Administrator
Shoot Straight
11.2020 - 08.2022
Recreation Trainer
Disney
05.2018 - 03.2020
Retail Sales Associate
Dick Sporting Goods
10.2016 - 04.2018
Associate of Arts - Business
Valencia College