- Gym Workouts- Weight Lifting
- Team Sports
- Passionate about balancing physical health with mental and emotional wellness
- Personal Development and Self-Improvement
- Enjoy participating in all types of sports for overall physical and mental well-being
- I participate in various sports activities for physical activity, camaraderie, and personal growth
Joseph Esposito,III
Poughquag,NY
Summary
Having 4 years of experience in the Restaurant industry as a Senior Server within a Private Golf club. My skills include: Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Senior Server
Private Golf club
05.2020 - Current
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collaborated with the management team to implement menu changes, resulting in a more diverse and appealing selection for diners.
- Improved overall dining experience by promptly attending to special requests and dietary restrictions.
- Streamlined table turnover rates for increased seating capacity through effective communication with the kitchen and bussing staff.
- Supported fellow servers during busy shifts by sharing tasks such as refilling drinks or clearing tables when needed.
- Enhanced customer satisfaction by providing prompt and efficient service during high-volume periods.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items, and recorded order information.
Education
Bachelor of Science - Business Management
SUNY Polytechnic Institute Of New York
Utica, NY06-2026
High School - Regents Dipolma
Our Lady of Lourdes High School
01.2022
Skills
- Cash Handling
- Guest Relations
- Accurate money handling
- System Security
- Safe Food Handling
- Menu Memorization
- Order Accuracy
- Incident Management
- Sales Techniques
- Upselling techniques
- Network Administration
- Server Virtualization
- Regulatory Compliance
Activities
- Soccer
- Basketball
- AAU Basketball
- Track
- Leadership training
- Senior Camp Counselor, Beekman, NY
- Alter Server, Holy Trinity Church, Poughkeepsie, NY
Interests
Timeline
Senior Server
Private Golf club
05.2020 - Current
Bachelor of Science - Business Management
SUNY Polytechnic Institute Of New York
High School - Regents Dipolma
Our Lady of Lourdes High School
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