Highly experienced in de-escalating conflicts and controlling behaviors. Background includes monitoring entrances and facility grounds. Monitoring facility staff and visitors to maintain order and safety. Demonstrated ability to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings.
Work History
Security Guard
4 Years 10 Months
Madison Square Garden Co | 10.2021 - Current
Collaborated with event staff to facilitate smooth operations during high-traffic events.
Responded quickly to emergency situations to assess and deflect issues.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Completed full building and grounds patrols to spot and investigate concerns.
Checked and verified photo identification prior to granting facility access.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Responded to emergencies promptly, ensuring the safety of all individuals on site.
Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
Implemented improved surveillance techniques to enhance overall security measures within the venue.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Security Guard
6 Years 5 Months
Queens Ballpark Co. | 03.2020 - Current
Ensure protection of facilities, properties, employees and guests of Citified
Conduct Building tours, monitor CCTV and alarm systems and controlling building access.
Responsible for checking bags and screening guests/employees to ensure overall safety.
Will serve as a security escort and respond to security assistance calls during performances and operating hours.
Crowd control for the exterior and interior of venue.
Prevent sales of all unauthorized merchandise and tickets in and around venue.
Assist and communicate with Security Event Supervision as needed. Follow policies and procedures of department.
Licensed in new York state with a valid NY State Security license
Excellent customer service skills
Strong verbal communication skills and demonstrated ability to work well under pressure.
Will have the ability to enforce departmental policies and procedures with fairness and consistency and have prior supervisory experience.
Will utilize a radio to direct guests.
Security Guard
4 Years 8 Months
K-street Security | 11.2020 - 07.2025
Monitored premises to ensure safety and security for staff and visitors.
Conducted regular patrols to identify potential hazards and maintain order.
Responded promptly to emergency situations, coordinating with local law enforcement as needed.
Enforced facility policies and procedures, maintaining a secure environment at all times.
Assisted in training new security personnel on operational protocols and response strategies.
Owner/President
15 Years 9 Months
Fato Trading Inc. | 03.2002 - 12.2017
Executive floor broker in commodities. Serve as an adviser on strategic investment opportunities and current and changing financial market moves for a client base that includes global hedge funds, sugar merchants and trading houses.
Execute client orders on an array of markets including sugar, cotton, coffee and cocoa markets, handling high risk orders with keen attention to detail.
Present investment opportunities to clients and communicate trading strategies.
Responsible for inputting, allocation and reconciliation of trades from various markets.
Floor Supervisor
23 Years 1 Month
F.C Stone | 10.1989 - 11.2012
I was a floor supervisor for a commodity clearing firm. I oversaw multiple trading desk trading activity and customer service.
I also was a commodity trader executing trades on behalf of the company.
Education
- Accounting And Business Management
Baruch College of The City University of New York | New York, NY