Joseph Faulkner
Edwardsburg
Summary
Motivated and dependable restaurant professional with over two years of management experience, including operations, staff supervision, scheduling, food safety compliance, and social media marketing. Proven track record of maintaining top health inspection scores and developing efficient team environments. Skilled in customer service, team leadership, and digital tools for daily operations.
Overview
7
7
years of professional experience
Work History
Director of Operations
Faulkner Foods Inc.
Mishawaka
03.2022 - Current
- Ensured food safety compliance, earning perfect scores from Indiana Health Department.
- Created weekly staff schedules to ensure coverage and minimize labor costs.
- Conducted interviews, hired and trained new employees.
- Managed shift operations, providing leadership and maintaining service quality.
- Developed and maintained social media presence to promote business and events.
- Utilized Excel and Adobe Express for schedules, inventory, and promotional content.
Employee
BK Rootbeer Drive-in
Mishawaka
06.2018 - 03.2022
- Completed day-to-day duties accurately and efficiently.
- Cooked food, took orders from customers, ran cash register
Education
Associate Degree - Business
Southwestern Michigan College
Dowagiac, MI01.2025
Skills
- Restaurant Operations Management
- Food Safety & Sanitation
- Team Scheduling & Training
- Social Media Marketing
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Adobe Express
- Strong Communication
- Leadership
- Time Management
- Problem Solving
Languages
English, Fluent
Certifications And Awards
- ServSafe Food Safety Certified, 03/25
- Microsoft Office Suite Certified (PowerPoint, Excel, Word), 2023
Timeline
Director of Operations
Faulkner Foods Inc.
03.2022 - Current
Employee
BK Rootbeer Drive-in
06.2018 - 03.2022
Associate Degree - Business
Southwestern Michigan College
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