Joseph Ferrara
Manchester,PA
Summary
Sales professional specializing in customer relationship management and sales strategy development. Demonstrated success in utilizing CRM software to improve client engagement and retention rates. Expertise in managing key accounts to drive revenue growth and enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Representative
Carefeed/OnQhealth
Cincinnati, Ohio
01.2024 - 06.2025
- Engaged with clients to understand their needs and recommend appropriate solutions.
- Maintained accurate records of customer interactions and sales activities in CRM systems.
- Developed key customer relationships to increase sales.
- Participated in team meetings to share insights and improve overall performance.
- Coordinated with other departments to ensure timely delivery of orders.
Senior Vice President of Sales
Patient Guide Solutions
Mabelvale, Arkansas
01.2022 - 01.2024
- Developed strategic sales initiatives to boost client engagement and retention.
- Collaborated with cross-functional teams to synchronize sales strategies with company goals.
- Led training sessions for sales team, enhancing product knowledge and selling techniques.
- Managed key client relationships, fostering trust and promoting long-term partnerships.
- Conducted performance reviews regularly to ensure alignment with sales objectives.
Senior Vice President
PatientPoint
Cincinnati, Ohio
03.2018 - 12.2023
- Drove strategic initiatives to enhance patient engagement solutions across healthcare systems.
- Collaborated with cross-functional teams to create innovative digital health programs.
- Managed relationships with key stakeholders to cultivate partnership opportunities and foster growth.
Education
High School Diploma -
Oneonta High School
Oneonta, NY06-1982
Skills
- Customer relationship management
- Sales strategy development
- CRM software proficiency
- Client needs assessment
- Key account management
- Team collaboration
- Prospecting skills
- Account management
- Cold calling
- Field sales
- Inside and outside sales
- Territory management
- Customer service
- Account servicing
References
- Chris Martini- owner of PatientPointGov-201.320.4394
- Terry Wall- Owner of Caefeed- 513-609-1736
Timeline
Sales Representative
Carefeed/OnQhealth
01.2024 - 06.2025
Senior Vice President of Sales
Patient Guide Solutions
01.2022 - 01.2024
Senior Vice President
PatientPoint
03.2018 - 12.2023
High School Diploma -
Oneonta High School
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