Joseph Flaminio
Santee,CA
Summary
Seasoned Account Manager with 7 years of experience applying exceptional planning and problem-solving abilities toward enhancing security performance and day-to-day activities. Results-driven and resilient in developing security teams while improving processes and increasing productivity. Bringing solid understanding of security needs, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with a strategic approach.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Account Manager
Allied Universal
02.2024 - Current
- Collaborated with management to develop security policies and procedures.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Kept team compliant with security protocols and appearance standards.
- Did weekly site checks at all security stites under the central county portfolio to check in on officers and with the clients to see if there was anything needed to be addressed.
- Managed over 7,295hrs and over 200 employees, to include site supervisors, armed officers, and lead officers.
- Oversaw events or special details for the county making sure all rules are followed and a safe environment was established.
Operations Manager
Allied Universal
04.2022 - 02.2024
- Oversaw 130 security officers and managed scheduling of over 4,000 hours across 43 different sites
- Oversaw disciplinary counseling, training, and compliance with company policies and procedures
- Submitted weekly payroll, managed schedules to foresee at least 2 weeks in advance, and covered additional coverage if requested by the client
- Investigated incidents and swiftly responding to the client for any questions or concerns
- Submitted documentation for weekly payroll, managed schedules, and enforced policies
- Provided guidance to security staff on appropriate courses of action for diverse situations
- Prepared and submitted reports to keep management informed of security activities and developments
Security Supervisor
Allied Universal
02.2019 - 04.2022
- Supervised team of 7 security personnel throughout 2 high rise buildings
- Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public
- Secured entrances and exits via physical presence and careful monitoring of CCTV
- Updated shift logs and produced daily reports outlining security activities and specific incidents
- Offered every employee, visitor and customer courteous and professional support
Security Professional
Allied Universal
12.2017 - 02.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored CCTV cameras and alarm systems for security breaches.
Hull Technician
United States Navy, USN
03.2009 - 03.2014
- Fulfilled daily work projects involving pipefitting, brazing, insulation repair on pipe fixtures and hull lagging
- Led a team of 5 in insulation repair through multiple submarines saving the US Navy in over thousands of dollars in contractor costs
- Led the brazing team in SERMC, Mayport Florida
Education
Associate of Science - Drafting And Design
ITT Technical Institute
National City, CA12-2015
Skills
- Multi-Site Operations
- Microsoft Office Expertise
- Employee Relations
- Security Officer Training
- Daily Incident Reporting
- Corrective Actions
- Human Resources Department Processes
- Active Shooter Training
- Event Staffing
- Weekly Payroll
- Schedule Management
- Customer Relationship Management
Certification
- BCIS Guard Card, 02/28/25
- OCAT Basic Course Certification
- Fully Covid-19 Vaccinated plus Booster
Awards/Honors
- Valedictorian
- Perfect Attendance Award
- Navy/Marine Core Achievement Medal
Timeline
Account Manager
Allied Universal
02.2024 - Current
Operations Manager
Allied Universal
04.2022 - 02.2024
Security Supervisor
Allied Universal
02.2019 - 04.2022
Security Professional
Allied Universal
12.2017 - 02.2019
Hull Technician
United States Navy, USN
03.2009 - 03.2014
- BCIS Guard Card, 02/28/25
- OCAT Basic Course Certification
- Fully Covid-19 Vaccinated plus Booster
Associate of Science - Drafting And Design
ITT Technical Institute
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