Summary
Overview
Work History
Skills
Timeline
Generic

Joseph Flynn

FL

Summary

Highly experienced server with over 15 years of experience in the restaurant industry, including 13 years as a waiter. Demonstrated ability to thrive in fast-paced, high-volume dining environments. Passionate about providing exceptional service and committed to maintaining a strong work ethic. Detail-oriented and quick to learn new tasks effectively. Possesses extensive knowledge of both front-of-house (FOH) and back-of-house (BOH) restaurant operations. Adept at creating a welcoming atmosphere for patrons and fostering positive relationships with co-workers. High-energy and outgoing, dedicated to ensuring positive guest relations.

Overview

8
8
years of professional experience

Work History

Server

Runaway Island Beachfront Bar & Grill
06.2019 - Current
  • Provide outstanding customer service by greeting and serving guests in a timely manner
  • Demonstrate an in-depth understanding of menu offerings and make recommendations to guests.
  • Accurately record orders and collaborate with team members to ensure timely delivery of food and drinks.
  • Consistently exceeded guest expectations by serving food and beverages with attention to detail.
  • Proactively address guest service needs to ensure a positive dining experience.
  • Successfully manage closing duties, including restocking items, reconciling checks, and ensuring a smooth transition for the next shift.

Server

Sharky's Beachront Restaurant
05.2018 - 03.2019

•Delivered exceptional, friendly, and fast service.
•Maintained knowledge of menus items.

•Answered questions about menus selection and made recommendations.

•Accurately recorded orders and partnered with team members
•Served food and beverages that exceeded guest' expectations.
• Anticipated and addressed guest service needs.
•Managed closing duties, including restocking items, and reconciliation of closing check out.

Server

Chili's Bar & Grill
06.2016 - 08.2017
  • Greeted guests and sat them at their table
  • Explained menu items and specials
  • Took food and drink orders accurately
  • Input orders into the restaurant's computer system
  • Delivered food and drinks to tables
  • Checked on guests periodically to ensure their satisfaction
  • Refilled drinks and clearing dishes from tables
  • Processed payments and made change
  • Cleaned and reset tables for the next guests.

Skills

  • Exceptional customer service skills
  • Strong communication and interpersonal skills
  • Knowledgeable of food and beverage offerings
  • Proficient in taking orders and operating POS
  • Attention to detail and ability to multitask
  • Adherence to food safety
  • Flexibility and adaptability to changing situations
  • Team player with a positive attitude and strong work ethic

Timeline

Server

Runaway Island Beachfront Bar & Grill
06.2019 - Current

Server

Sharky's Beachront Restaurant
05.2018 - 03.2019

Server

Chili's Bar & Grill
06.2016 - 08.2017
Joseph Flynn