Joseph Franco
Chicago,IL
Summary
Proficient in luxury brands and fluent in two languages, this individuals excels in communications and sales strategies. They thrive in high-pressure situations and possess strong problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Leasing Agent
The Apartment Source
Chicago , IL
01.2024 - Current
- Greeted clients, showed apartments,and prepared leases
- Verrified tenant incomes and other information before putting in an application
- Maintained regular communication with clients about application status
- Aquired new rental leads independently
Customer Experience Sales Floor Associate
Nordstrom
Chicago
07.2024 - 11.2024
- Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
- Worked closely with management to implement store policies consistently, leading to enhanced operational efficiency.
- Demonstrated strong communication skills when interacting with diverse clientele, fostering an inclusive shopping environment.
- Utilized effective time management strategies during peak hours, ensuring prompt attention for each individual shopper.
Cashier
Nordstrom Rack
Chicago, IL
05.2024 - 11.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Furniture stars
Chicago, IL
04.2023 - 09.2024
- Considerable experience with customer relations and sales
- Profound knoledge of marketing and promotional strategies
- Adept at assesing customer needs and resoling any isssues
- Ablility to resolve issues under pressure
- Approved all customer paperwork and reviewd credit requests.
- Adrressed issues with furniture delivery
Project Manager
THS Design&Construction
Chicago, IL
10.2015 - 04.2023
- Efficiently record and reject incorrect deliveries of material to site
- Train new employees
- Properly maintained all onsite equipment and vehicles
- Assisted with the planning, budgeting, and directions of the subcontractors
- Assisted with budgeting and payroll
- Created and maintained project plan to ensure we stay on schedule
- Created new client records.
Education
Diploma -
Mansueto High School
Graduated in the Top 5% of the Senior Class -
01.2021
Skills
- Mainenace Planning
- Safety Mangement
- Problem Solver
- Project Coordination
- Team Leadership
- Sales expertise
- Store opening and closing
- Customer service
- Customer Compaint Resolution
- Product Knowledge
- Visual Displays
- Money handeling abillities
- Stocking and repleneshing
- Professional telephone demeanor
- Creative problem solving
- Attention to detail
- Excellent Customer Service Skills
- Customer Experience
- Bilingual
Affiliations
- love to explore fashion
Certification
- Leasing agent certification
Languages
English
First Language
Spanish
Proficient
C2
Timeline
Customer Experience Sales Floor Associate
Nordstrom
07.2024 - 11.2024
Cashier
Nordstrom Rack
05.2024 - 11.2024
Leasing Agent
The Apartment Source
01.2024 - Current
Sales Associate
Furniture stars
04.2023 - 09.2024
Project Manager
THS Design&Construction
10.2015 - 04.2023
Diploma -
Mansueto High School