Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Joseph Franco

Chicago,IL

Summary

Proficient in luxury brands and fluent in two languages, this individuals excels in communications and sales strategies. They thrive in high-pressure situations and possess strong problem-solving abilities.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Leasing Agent

The Apartment Source
Chicago , IL
01.2024 - Current
  • Greeted clients, showed apartments,and prepared leases
  • Verrified tenant incomes and other information before putting in an application
  • Maintained regular communication with clients about application status
  • Aquired new rental leads independently

Customer Experience Sales Floor Associate

Nordstrom
Chicago
07.2024 - 11.2024
  • Contributed to the achievement of store sales goals through consistent delivery of exceptional customer service.
  • Worked closely with management to implement store policies consistently, leading to enhanced operational efficiency.
  • Demonstrated strong communication skills when interacting with diverse clientele, fostering an inclusive shopping environment.
  • Utilized effective time management strategies during peak hours, ensuring prompt attention for each individual shopper.

Cashier

Nordstrom Rack
Chicago, IL
05.2024 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Sales Associate

Furniture stars
Chicago, IL
04.2023 - 09.2024
  • Considerable experience with customer relations and sales
  • Profound knoledge of marketing and promotional strategies
  • Adept at assesing customer needs and resoling any isssues
  • Ablility to resolve issues under pressure
  • Approved all customer paperwork and reviewd credit requests.
  • Adrressed issues with furniture delivery

Project Manager

THS Design&Construction
Chicago, IL
10.2015 - 04.2023
  • Efficiently record and reject incorrect deliveries of material to site
  • Train new employees
  • Properly maintained all onsite equipment and vehicles
  • Assisted with the planning, budgeting, and directions of the subcontractors
  • Assisted with budgeting and payroll
  • Created and maintained project plan to ensure we stay on schedule
  • Created new client records.

Education

Diploma -

Mansueto High School

Graduated in the Top 5% of the Senior Class -

01.2021

Skills

  • Mainenace Planning
  • Safety Mangement
  • Problem Solver
  • Project Coordination
  • Team Leadership
  • Sales expertise
  • Store opening and closing
  • Customer service
  • Customer Compaint Resolution
  • Product Knowledge
  • Visual Displays
  • Money handeling abillities
  • Stocking and repleneshing
  • Professional telephone demeanor
  • Creative problem solving
  • Attention to detail
  • Excellent Customer Service Skills
  • Customer Experience
  • Bilingual

Affiliations

  • love to explore fashion

Certification

  • Leasing agent certification

Languages

English
First Language
Spanish
Proficient
C2

Timeline

Customer Experience Sales Floor Associate

Nordstrom
07.2024 - 11.2024

Cashier

Nordstrom Rack
05.2024 - 11.2024

Leasing Agent

The Apartment Source
01.2024 - Current

Sales Associate

Furniture stars
04.2023 - 09.2024

Project Manager

THS Design&Construction
10.2015 - 04.2023

Diploma -

Mansueto High School

Graduated in the Top 5% of the Senior Class -

Joseph Franco