JOSEPH FREY
Summary
Results-oriented Business Development Leader with expertise in driving revenue through strategic client engagement and tailored solutions. Skilled in enhancing customer acquisition and overcoming objections. Experienced Product Advisor dedicated to delivering knowledgeable service and achieving consistent sales performance.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Individual Product Advisor
MVP Health Care
05.2025 - Current
- Advised clients on health plan options and benefits.
- Guided members in selecting appropriate healthcare options and understanding benefits eligibility.
- Educated members about wellness programs and preventive care.
- Assisted teams in resolving member inquiries and concerns.
Annuity, Life & Medicare Specialist
Broadview Federal Credit Union
01.2023 - 11.2024
- Educated members on Medicare options and benefits.
- Guided members in understanding Medicare options and benefits to enhance informed decision-making.
- Assisted clients with enrollment and claims processes.
- Developed training materials for new staff on Medicare policies.
Licensed Private Banker
KeyBank
05.2022 - 01.2023
- Developed and maintained strong relationships with high-net-worth clients to enhance client satisfaction and retention.
- Developed customized financial plans for high-net-worth individuals.
- Advised clients on investment strategies and portfolio management.
- Managed client relationships to understand financial needs and goals.
REGIONAL SALES DIRECTOR
SurfacePrep
11.2021 - 05.2022
- Directed regional sales strategies to align with company objectives.
- Managed key account relationships, increasing customer satisfaction and retention through tailored service and support.
- Facilitated business-to-business sales of industrial equipment and materials, driving revenue growth through strategic client engagement.
- Built relationships with key clients to identify their needs and preferences.
- Analyzed market trends to adjust sales tactics and improve performance.
MERCHANT SERVICES CONSULTANT (Sole Proprietor)
Frey Marketing Services
Clifton Park
04.2017 - 03.2021
- Drove B2B sales of merchant processing systems, enhancing market presence and client acquisition.
- Coordinated promotional campaigns to increase brand visibility and enhance customer engagement.
- Managed business operations, hiring and training employees, and overseeing finance management to ensure smooth operations.
ENERGY EFFICIENCY SALES CONSULTANT
Rise Engineering
Albany
11.2012 - 03.2017
- Analyzed customer needs to identify effective energy-efficient solutions.
- Increased annual sales revenue by implementing targeted B2B initiatives.
- Executed National Grid SBS program to improve service delivery and customer satisfaction.
- Ranked #1 among six sales representatives for four consecutive years.
- Prioritized and managed tasks effectively to ensure timely project completion.
DISTRICT SALES MANAGER
TransFirst Merchant Services
Albany
03.2008 - 06.2012
- Led regional sales teams in pursuit of strategic business objectives.
- Achieved monthly gross profit and new account targets, driving sales team performance.
- Executed B2B sales of merchant processing systems, expanding client offerings and increasing satisfaction.
- Developed and implemented training programs for new sales representatives, enhancing onboarding experience and team readiness.
- Provided a comprehensive menu of merchant services to Key, Citizens, and Glens Falls National Bank business banking customers.
SENIOR MORTGAGE OFFICER
Ameriquest Mortgage Company
Tinton Falls
08.2004 - 02.2008
- Analyzed client financial information to assess loan eligibility, facilitating informed lending decisions.
- Reviewed documentation to ensure strict compliance with lending regulations, minimizing risk of violations.
- Provided ongoing support throughout the mortgage closing process.
- Monitored competitor activities to inform strategic enhancements of product offerings and maintain competitive edge.
VICE PRESIDENT/NATIONAL SALES MANAGER
McGuinness Financial Group
04.1988 - 08.2004
- Established profitable and long-term relationships with Citibank, Chase, Key Bank, and Merrill Lynch.
- Developed and executed strategic plans to support the vision of the organization.
- Collaborated with executive team on strategic decisions influencing companywide initiatives.
- Led wholesale distribution of annuity, mutual fund, and retirement products, ensuring alignment with market demands.
Education
Associate Degree - Business & Marketing
St. Petersburg College
Skills
- Consultative selling
- Customer engagement
- Customer service
- Customer analysis
- Market research
- Market analysis
- Sales forecasting
- Sales reporting
- Sales metrics
- Client retention
- New business development
- Consumer outreach
- Market trends
- Project management
- Conflict resolution
- Time management
- Persuasive communication
- People skills
- Customer education
- Relationship management
- Time management
Certification
- NY State Life, Accident & Health Insurance License, Over 10 years
- AHIP Certified, 2025
References
Personal and professional references available upon request.
Timeline
Individual Product Advisor
MVP Health Care
05.2025 - Current
Annuity, Life & Medicare Specialist
Broadview Federal Credit Union
01.2023 - 11.2024
Licensed Private Banker
KeyBank
05.2022 - 01.2023
REGIONAL SALES DIRECTOR
SurfacePrep
11.2021 - 05.2022
MERCHANT SERVICES CONSULTANT (Sole Proprietor)
Frey Marketing Services
04.2017 - 03.2021
ENERGY EFFICIENCY SALES CONSULTANT
Rise Engineering
11.2012 - 03.2017
DISTRICT SALES MANAGER
TransFirst Merchant Services
03.2008 - 06.2012
SENIOR MORTGAGE OFFICER
Ameriquest Mortgage Company
08.2004 - 02.2008
VICE PRESIDENT/NATIONAL SALES MANAGER
McGuinness Financial Group
04.1988 - 08.2004
Associate Degree - Business & Marketing
St. Petersburg College