Joseph Galiano

> Lead a team and trained expert installers, some who are still with the company to date.

> Attended HPBAC trade show's to gain knowledge and respect for the industry.

> Attended weekly classes with the focus on team building, time management and industry techniques.

> Helped established a Standard Operating Procedure (SOP) to asset our ON THE JOB SKILLS.

> Marketing and networking, building and maintaining a respected reputation in brunswick county and surrounding area's.

> Creating a positive and professional work environment for my employee's and my clients.

> Leading the charge for to gain and give knowledge for carpet and floor cleaning health, as well as cleanliness.

> Bookkeeping and financial advisement

> Emphasizing focus on community outreach

> Business management

> Manicured myself into a positive and trustworthy individual as i was the first face a customer saw as i ushered them to there table to enjoy a fine dining experience.

> Worked the back of the house expo while running food to the front of the house.

> Learned how to adapt to unhappy and unsatisfied customers by giving them a peaceful sense of being understood.

> Applied a can do attitude to everything i did and took the time to confront issues that servers and bartenders did not have the time to do. (Examples) Keeping service area, bar/lounge and host area clean, conflict resolution and being available for management and my co workers at all times.