Dawnamarie Manfredi
Calabash,NC
Summary
Driven and energetic sales and customer service professional with extensive experience. Skilled at building productive relationships to drive sales and satisfy clients. Committed to providing best-in-class client services and maintaining professionalism. Utilize strong interpersonal skills to effectively address concerns and improve customer satisfaction.
Overview
22
22
years of professional experience
Work History
Realtor
HomeSmart, Berkshire Hathaway, Remax, Weichert
Turnsersville, NJ
06.2012 - 10.2024
- Marketing homes for sale, producing home staging reports, managing client files, servicing clients' needs from initiation to close, maintaining sales training with coaching, and up-to-date sales courses.
- Managing real estate transactions from contract to closing.
- Overseeing and negotiating offers for real estate purchases on clients' behalf.
- Developed marketing plans to promote properties for sale through advertisements, online marketing, direct mail marketing, networking, open houses, and participation in multiple listing services.
- Generate lists of properties compatible with buyers' needs and financial resources.
- Acquire new customers, counseled clients, and identified purchasing needs to deliver relevant real estate investments.
- Network with industry contacts to expand knowledge of real estate markets and best practices.
- Maintain current and accurate CRM database of prospective customers.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
Marketing Services Specialist
National Restoration
Cherry Hill, NJ
12.2023 - 09.2024
- Building alliances with referral partners, such as plumbers, contractors, property managers, HOA directors, and insurance producers.
- Setting up meetings with new and current referral partners to discuss bonus incentives, referral programs, and contractor alliance programs.
- Marketing services via phone, in person, via email, and social media, joining local boards, and attending local board meetings.
- Outside sales, phone sales.
- Managing CRM and follow-up programs.
Jewlery Sales Consultant
Gordons Jewelers
Deptford Township, NJ
04.2003 - 12.2023
- Jewelry sales and customer service.
- Maintaining client files in database system, client follow up and event planning.
- Managing intake and inventory of jewelry.
- Maintaining sales training and diamond certifications.
Insurance Producer
Allstate Insurance Co.
Sewell, NJ
09.2009 - 09.2011
- Selling and servicing property and casualty insurance policies.
- Updating client information in a client database system, reviewing existing insurance policies and recommending appropriate changes,
- Cross selling policies to existing policy holders, managing payments on existing policies, and client care.
- Developed and implemented marketing plans to increase client base.
- Conducted needs analyses for clients to determine appropriate insurance products.
- Provided customer service by responding to inquiries, resolving complaints, and processing policy changes.
Education
Business Communications
Peirce College
Philadelphia, PA05.1996
Skills
- 31 years of Customer Service and Sales Experience
- Lead Generation Specialist, Client Database Management
- Proficient in Client Support, Guidance Through Life Transitions, Assistance with Client Adaptations
- Market Research Expertise, Strategic Marketing Management
- Sales Development, Sales Forecasting, Sales Negotiation
- Contract Negotiation, Extensive Knowledge of Purchase agreements
Accomplishments
- Platinum award winning team member with Salem, Gloucester, and Camden & Burlington counties Circle of Excellence award
- Top Rated Real Estate Agent award, selected by the "Organization of Philadelphia Area Top Real Estate Agents".
- 5 Star Preferred Zillow Real Estate Agent
References
References available upon request.
Timeline
Marketing Services Specialist
National Restoration
12.2023 - 09.2024
Realtor
HomeSmart, Berkshire Hathaway, Remax, Weichert
06.2012 - 10.2024
Insurance Producer
Allstate Insurance Co.
09.2009 - 09.2011
Jewlery Sales Consultant
Gordons Jewelers
04.2003 - 12.2023
Business Communications
Peirce College
Similar Profiles
Sasha D. MorelandSasha D. Moreland
Real Estate Agent at Berkshire Hathaway HomeServices Nevada PropertiesReal Estate Agent at Berkshire Hathaway HomeServices Nevada Properties
STEPHANIE SLEETHSTEPHANIE SLEETH
Residential Realtor at Berkshire Hathaway HomeServicesResidential Realtor at Berkshire Hathaway HomeServices
Rijad CeranicRijad Ceranic
Real Estate Agent at Berkshire Hathaway HomeServicesReal Estate Agent at Berkshire Hathaway HomeServices