Joseph M. Gallagher
Tacoma
Summary
- Business Operations & Process Improvement
- Budgeting, Reporting & Performance Tracking
- Team Leadership & Staff Development
- Procurement, Inventory & Resource Management
- Customer & Stakeholder Relationship Building
- Operational Efficiency & Workflow Optimization
- Data-Driven Decision Making
- Conflict Resolution & Change Management
- Strategic Planning & Growth Initiatives
Overview
5
5
years of professional experience
Work History
Store Manager
Sherwin-Williams
Gig Harbor
08.2024 - Current
- Lead all business operations for a high-volume retail location, overseeing budgeting, inventory, scheduling, reporting, and performance metrics in a fast-paced environment.
- Build and maintain strong relationships with both retail and professional customers, providing expert guidance and creating long-term partnerships that drive repeat business and community trust.
- Recruit, train, and develop staff, establishing clear expectations, procedures, and performance goals while fostering an inclusive, high-performing team culture.
- Utilize enterprise systems (Insight!, MicroStrategy, FactFinder) to analyze sales data, forecast demand, improve workflows, and increase revenue and efficiency.
- Implement structured coaching, monthly performance reviews, and targeted development plans to improve individual and team outcomes.
- Identify operational gaps and growth opportunities, creating systems that improve accountability, transparency, and results.
Assistant Manager
Sherwin-Williams
02.2023 - 08.2024
- Supported all aspects of branch operations, including purchasing, inventory control, scheduling, and customer service in a high-volume environment.
- Partnered with leadership to improve internal processes, strengthen compliance, and support financial performance.
- Managed inventory accuracy and vendor coordination to ensure operational readiness.
- Built cross-functional relationships with marketing and district operations to align strategy and execution.
Architectural Assistant
Strobl Design
10.2020 - 02.2023
- Produced accurate AutoCAD drawings, floor plans, elevations, and sections in compliance with building codes and client requirements.
- Conducted site analysis, zoning research, and data collection to support project planning.
- Revised plans based on client feedback and field conditions, ensuring precision and accountability.
- Created 3D models and visualizations for presentations and approvals.
Education
Bachelor of Arts - Business Administration
Western Washington University
01.2014
Skills
- Business Operations & Process Improvement
- Budgeting
- Reporting
- Performance Tracking
- Team Leadership
- Staff Development
- Procurement
- Inventory Management
- Resource Management
- Customer Relationship Building
- Stakeholder Relationship Building
- Operational Efficiency
- Workflow Optimization
- Data-Driven Decision Making
- Conflict Resolution
- Change Management
- Strategic Planning
- Growth Initiatives
Timeline
Store Manager
Sherwin-Williams
08.2024 - Current
Assistant Manager
Sherwin-Williams
02.2023 - 08.2024
Architectural Assistant
Strobl Design
10.2020 - 02.2023
Bachelor of Arts - Business Administration
Western Washington University