Joseph Gangi, MA & CPhT
Valley Stream,NY
Summary
With over a decade of experience as a Certified Pharmacy Technician, I excel in clinical pharmacy, training, dispensing medications, managing inventories, and providing top-notch customer service. I work collaboratively with pharmacists and healthcare professionals to ensure optimal pharmacy operations and regulatory compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Order Entry Pharmacy Technician
ProCare LTC Pharmacy Now Clarest
08.2021 - 05.2023
- Spearheaded the training, development, and supervision of technicians in policy and technology implementation
- Analyzed, interpreted, and inputted drug orders promptly and accurately into the system
- Meticulously completed all data fields according to pharmacy protocols, adhering to approved abbreviations and sig codes to uphold data accuracy and consistency
- Collaborated closely with pharmacists to resolve prescription order clarifications and address entry-related concerns
- Served as a frontline liaison, efficiently managed calls from long-term care facilities, adeptly handling billing inquiries and resolving inventory issues promptly and professionally
- Resolved issues arising from customer inquiries regarding pharmaceutical medications, providing prompt and effective assistance to ensure customer satisfaction and optimal patient care
- Consulted by the management team on a regular basis to provide guidance on day-to-day pharmacy operations and work organization.
Order Entry Pharmacy Technician
ProCare LTC Pharmacy Now Clarest
06.2013 - 04.2021
120-Hour Classroom Pharmacy Technician Training Program
Molloy College Continuing Education
03.2013 - 06.2013
- Topics covered- Interpreting medication orders, dosage forms and routes of administration, brand and generic drug nomenclature, pharmacy law, pharmacy calculations, aseptic technique, pharmacodynamics, drug classifications, non-sterile compounding, billing/inventory issues
- Curriculum also included instruction in dispensing/sterile preparation of intravenous admixtures.
Education
Master of Arts - Criminal Justice
John Jay College of Criminal Justice
New York, NY05.2024
Bachelor of Science - Criminal Justice
St. John's University
Queens, NYSkills
- Pharmacology knowledge
- Pharmaceutical Calculations
- Drug Classification Knowledge
- Pharmacy Law Compliance
- Prescription Interpretation
- Patient education and counseling
- Customer Service
- Medication Dispensing
- Workflow Optimization
- Data Entry
- Order Clarification
- Resolving Complaints
Certification
- CPhT - Certified Pharmacy Technician
- State of New Jersey Registered Pharmacy Technician
Additional Information
Global Wildlife Trafficking , John Jay College of Criminal Justice
06/2023 – 05/2024
· Authored a 67-page master's thesis.
· Conducted research using academic databases and scholarly articles.
· Use of Advanced Excel Skills, Gephi and SPSS in data collection and analysis.
· Prepared a 10-Slide PowerPoint presentation to defend my thesis statement.
Timeline
Order Entry Pharmacy Technician
ProCare LTC Pharmacy Now Clarest
08.2021 - 05.2023
Order Entry Pharmacy Technician
ProCare LTC Pharmacy Now Clarest
06.2013 - 04.2021
120-Hour Classroom Pharmacy Technician Training Program
Molloy College Continuing Education
03.2013 - 06.2013
Master of Arts - Criminal Justice
John Jay College of Criminal Justice
Bachelor of Science - Criminal Justice
St. John's University
- CPhT - Certified Pharmacy Technician
- State of New Jersey Registered Pharmacy Technician
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