William Wells
Phoenix,AZ
Summary
Dynamic and detail-oriented Pharmacy Technician with proven expertise at Walgreens in medication dispensing and insurance billing. Adept at optimizing workflows and ensuring patient confidentiality, I have successfully reduced medication errors through diligent order verification. Committed to enhancing service quality and team collaboration in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Order Entry Pharmacy Technician
Procare Pharmacy
Phoenix, AZ
11.2023 - Current
- Assisted pharmacists in dispensing medications and managing inventory levels.
- Processed prescription orders accurately using pharmacy management software.
- Communicated effectively with patients regarding medication usage and health inquiries.
- Supported insurance verification processes to facilitate timely medication access for patients.
- Collaborated with team members to streamline workflow and enhance service efficiency.
- Engaged in continuous learning about new medications and industry regulations to improve service delivery.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Pharmacy Technician
Walgreens
Avondale, AZ
12.2021 - 10.2023
- Supported pharmacists by preparing and distributing medications.
- Operated pharmacy software systems to process prescriptions and manage patient records accurately.
- Collaborated with team members to ensure compliance with safety protocols and pharmacy regulations.
- Monitored prescription refill requests, ensuring timely processing while adhering to pharmacy policies.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
Inventory Specialist
Chewy Warehouse
09.2019 - 06.2020
- Monitored inventory levels to ensure stock availability and prevent shortages.
- Conducted routine audits to verify inventory accuracy and identify discrepancies.
- Collaborated with team members to optimize storage solutions and improve workflow efficiency.
- Implemented best practices for product handling, reducing damage during storage and transit.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Education
Certified Pharmacy Technician -
Arizona College Of Allied Health
Glendale, AZ12.2021
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Insurance billing
Answering customer questions
Medication dispensing
Patient confidentiality
Prescription filling
Pharmacy ethics
HIPAA
Pharmacy and customer records management
Drug inventory control
Drug safety
Processing payments
Interpreting and processing medication orders
Verifying orders
Timeline
Order Entry Pharmacy Technician
Procare Pharmacy
11.2023 - Current
Pharmacy Technician
Walgreens
12.2021 - 10.2023
Inventory Specialist
Chewy Warehouse
09.2019 - 06.2020
Certified Pharmacy Technician -
Arizona College Of Allied Health