JOSEPH GARCIA
Alta Loma,CA
Summary
Results-oriented professional with over 10 years of experience and a proven track record in buyer awareness, customer loyalty, and retail sales. Seeking to utilize skills and expertise to contribute effectively to the Account Executive position at your esteemed company. Committed to driving sales growth, building strong client relationships, and delivering exceptional customer service.
Overview
11
11
years of professional experience
Work History
General Manager
Victra Wireless
04.2020 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored daily sales performance reports, formulated sales strategies to achieve monthly targets, and developed efficient schedules.
- I consistently exceeded expectations by taking on challenging projects and serving as a reliable point of contact for my leadership team
ASSISTANT STORE MANAGER
Victra Wireless
03.2019 - 03.2020
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Inventory stock and reorder when inventory drops to a specified level
- Instruct staff on how to handle difficult and complicated sales
- Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise
ASSISTANT STORE MANAGER
AT&T
08.2016 - 07.2018
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Inventory stock and reorder when inventory drops to a specified level
- Instruct staff on how to handle difficult and complicated sales
- Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate
- Assign employees to specific duties
RETAIL SALES ASSOCIATE
AT&T
12.2013 - 08.2016
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Compute sales prices, total purchases and receive and process cash or credit payment
- Prepare sales slips or sales contracts
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits
Education
High School Diploma -
LOS OSOS HIGH SCHOOL
Rancho Cucamonga, CA05.2007
Skills
- Leadership and team building
- Team Player
- Operations Management
- Team Leadership
- Problem Resolution
- Training and Development
- Staff Training
- Employee Scheduling
- Recruitment
- Business Development
- Project Planning
- Sales expertise
References
References available upon request
Timeline
General Manager
Victra Wireless
04.2020 - Current
ASSISTANT STORE MANAGER
Victra Wireless
03.2019 - 03.2020
ASSISTANT STORE MANAGER
AT&T
08.2016 - 07.2018
RETAIL SALES ASSOCIATE
AT&T
12.2013 - 08.2016
High School Diploma -
LOS OSOS HIGH SCHOOL
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