chad Shishido
Waianae,HI
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Seasoned General Manager with proven leadership skills. Background includes managing diverse teams, strategic planning and business development in fast-paced environments. Known for improving operational efficiencies, driving revenue growth and fostering customer satisfaction. Committed to building strong team cultures that encourage innovation and openness.
Overview
13
13
years of professional experience
1999
1999
years of post-secondary education
Work History
General Manager
Victra Wireless
Mililani Town, Hawaii
03.2016 - Current
- Oversaw daily operations of retail locations to enhance customer experience.
- Managed staff recruitment, training, and development for optimal performance.
- Implemented inventory management strategies to ensure product availability.
- Coordinated marketing campaigns to promote new products and services effectively.
- Fostered a positive team environment through effective communication and leadership.
Sales Conultant
Diamond Wireless
Honolulu, Hawaii
06.2013 - 03.2016
- Assisted customers in selecting wireless products and services.
- Educated clients on product features and benefits of mobile devices.
- Demonstrated effective communication skills in resolving customer inquiries.
- Processed transactions and managed cash register operations accurately.
- Developed and maintained relationships with clients to increase sales revenue.
- Maintained inventory levels and organized merchandise displays effectively.
Education
Aiea High School
‘Aiea, HISkills
- Inventory management
- Marketing strategy
- Team leadership
- Customer experience
- Staff training
- Retail operations
- Visual merchandising
- Decision making
- Problem solving
- Consistently meet goals
- Performance evaluations
- Staff motivation
- Problem resolution
- Employee scheduling
- Team building
Languages
English
Professional
References
References available upon request.
Timeline
General Manager
Victra Wireless
03.2016 - Current
Sales Conultant
Diamond Wireless
06.2013 - 03.2016
Aiea High School