Joseph Gennarelli
Lake Hiawatha,NJ
Summary
Driven and motivated student with an interest in social media and digital marketing. Looking to apply all education and skills to real-world challenges, and gain hands-on experience in the marketing industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Pool Manager
Lake Hiawatha Swim Club
05.2022 - 09.2024
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
- Hired, trained and evaluated team members to meet departmental standards and goals.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Maintained filtration system and other aquatic systems within facility to support proper operations.
- Developed lifeguard deck rotational system to monitor pools.
- Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
- Adjusted pool chemical balance to maintain general water cleanliness.
- Enhanced customer service based on feedback from guests.
- Boosted loyalty and retained customers by resolving diverse concerns with service or operations.
- Performed regular safety inspections of pools and equipment to reduce hazards.
Lifeguard
Lake Hiawatha Swim Club
05.2019 - 09.2024
- Observed weather and water conditions and alerted visitors to potential dangers, and storms.
- Responded to emergency situations in timely, efficient manner.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Entered water immediately to pull struggling swimmers to safety.
- Scanned main areas to monitor for any safety risks.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
Education
Bachelor of Science - Marketing/International Business
Montclair State University
Montclair, NJ05.2026
High School Diploma -
Parsippany High School
Parsippany, NJ06.2022
Skills
- Microsoft Office
- CPR & First Aid Certified
- Leadership
- Communication
- Time Management
- Problem-solving
- Creativity
- Organization
- Flexibility
- Responsibility
- Writing
Certification
- First Aid/CPR Certified
Timeline
Head Pool Manager
Lake Hiawatha Swim Club
05.2022 - 09.2024
Lifeguard
Lake Hiawatha Swim Club
05.2019 - 09.2024
Bachelor of Science - Marketing/International Business
Montclair State University
High School Diploma -
Parsippany High School
- First Aid/CPR Certified
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