Joseph Gennarelli
Lake Hiawatha,NJ
Summary
Driven and motivated student with an interest in social media and digital marketing. Looking to apply all education and skills to real-world challenges, and gain hands-on experience in the marketing industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Pool Manager
Lake Hiawatha Swim Club
05.2022 - 09.2024
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
- Hired, trained and evaluated team members to meet departmental standards and goals.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Maintained filtration system and other aquatic systems within facility to support proper operations.
- Developed lifeguard deck rotational system to monitor pools.
- Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
- Adjusted pool chemical balance to maintain general water cleanliness.
- Enhanced customer service based on feedback from guests.
- Boosted loyalty and retained customers by resolving diverse concerns with service or operations.
- Performed regular safety inspections of pools and equipment to reduce hazards.
Lifeguard
Lake Hiawatha Swim Club
05.2019 - 09.2024
- Observed weather and water conditions and alerted visitors to potential dangers, and storms.
- Responded to emergency situations in timely, efficient manner.
- Provided instruction and assistance to patrons on proper use of recreational equipment.
- Entered water immediately to pull struggling swimmers to safety.
- Scanned main areas to monitor for any safety risks.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
Education
Bachelor of Science - Marketing/International Business
Montclair State University
Montclair, NJ05.2026
High School Diploma -
Parsippany High School
Parsippany, NJ06.2022
Skills
- Microsoft Office
- CPR & First Aid Certified
- Leadership
- Communication
- Time Management
- Problem-solving
- Creativity
- Organization
- Flexibility
- Responsibility
- Writing
Certification
- First Aid/CPR Certified
Timeline
Head Pool Manager
Lake Hiawatha Swim Club
05.2022 - 09.2024
Lifeguard
Lake Hiawatha Swim Club
05.2019 - 09.2024
Bachelor of Science - Marketing/International Business
Montclair State University
High School Diploma -
Parsippany High School
- First Aid/CPR Certified
Similar Profiles
Lana CoonsLana Coons
Swim Meet Volunteer at West Bend Swim Club And Lake Country Swim ClubSwim Meet Volunteer at West Bend Swim Club And Lake Country Swim Club
Robert PerkinsRobert Perkins
Lifeguard at Gobblers Knobb Swim ClubLifeguard at Gobblers Knobb Swim Club
Emma McCarthyEmma McCarthy
Assistant Manager at Maple Manor Swim ClubAssistant Manager at Maple Manor Swim Club