Joseph Gill
1335 1st Ste C Gilroy ,CA
Summary
Skilled Meat Cutter and Customer Service Representative with a proven track record at Rocco’s Market, enhancing meat product quality and customer satisfaction. Expert in knife handling and safety awareness, adept at addressing customer needs and maintaining cleanliness standards. Demonstrated ability to improve service delivery, achieving high customer retention.
Overview
11
11
years of professional experience
Work History
Meat Department Clerk
Safeway
Soquel, CA
09.2021 - 12.2023
- Wrapped, weighed and filled product with efficiency to manage high volume of customers.
- Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
- Followed proper safety, handling, and cross-contamination procedures.
- Maintained a clean and organized meat department workspace, ensuring product quality and safety for consumers.
- Handled customer concerns or complaints with professionalism and care, reinforcing a positive company image and cultivating long-term relationships.
Line Cook
Santa Cruz Boardwalk
Santa Cruz, CA
12.2016 - 12.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Customer Service Representative
Specialty Bicycle Component
Morgan Hill, CA
12.2016 - 12.2020
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Meat Cutter
Rocco’s Market
San Martin, CA
12.2012 - 08.2018
- Adhere to safety and cleanliness standards and maintained equipment.
- Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.
- Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
Education
Aptos High School
Aptos, CA06.1997
Skills
- Customer service
- Knife handling
- Workplace safety
- Safety awareness
- Cleanliness standards
- Meat cutting expertise
- Merchandise stocking
- Sanitation procedures
- Food safety compliance
Timeline
Meat Department Clerk
Safeway
09.2021 - 12.2023
Line Cook
Santa Cruz Boardwalk
12.2016 - 12.2021
Customer Service Representative
Specialty Bicycle Component
12.2016 - 12.2020
Meat Cutter
Rocco’s Market
12.2012 - 08.2018
Aptos High School