Joseph Gonzales
Palmdale,CA
Summary
Experienced Tire Technician and Alignment Specialist at America's Tire. Knowledgeable in diagnosing tire and alignment issues, performing high-quality tire installations, rotations, and balancing, as well as executing precise wheel alignments. Skilled in using diagnostic tools and equipment, with a strong commitment to customer service and safety. Demonstrated ability to troubleshoot complex problems, manage multiple tasks efficiently, and maintain a clean, organized work environment. Recognized for exceptional attention to detail, cleanliness, work ethic and ability to work effectively both independently and as part of a team.
Overview
1
1
year of professional experience
Work History
Alignment Technician
Americas Tire
Palmdale, CA
05.2024 - Current
- Supported management in developing new strategies to improve work processes related to alignment services within the workshop setting.
- Diagnosed customer vehicle problems and assigned specific model repair kit needed for misalignment.
- Explained alignment diagnostic results to customers and recommended best course of action.
- Ensured accurate diagnosis of alignment issues through the use of advanced computerized equipment and software systems.
- Demonstrated adaptability to changing technologies within the industry, staying up-to-date with training opportunities offered by manufacturers or employers.
- Delivered high-quality results under tight deadlines while maintaining a keen attention to detail and prioritizing safety in all tasks performed.
- Conducted beginning and end of shift tool inventory to provide good tool serviceability and accountability.
- Interacted with customers to explain issues causing misalignment or damage to vehicle.
- Maintained a clean working environment, adhering to company guidelines on cleanliness and safety protocols at all times.
- 35+ hrs per week
Tire Technician
Americas Tire
Palmdale, CA
06.2023 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- Operated machines safely and correctly, including tire changers and wheel balancers.
- Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
- Inflated tires to prescribed PSI per load requirements to optimize tire safety.
- Delivered outstanding service, addressing client concerns promptly and professionally.
- 35+ hrs per week
Education
William J. Knight High School
Palmdale, CA06.2023
Skills
Electrical Systems
Exhaust Systems
Wheel Alignment
Performance Tuning
Electrical system rewiring
Differential Repair
Ignition systems
Driveshaft Repair
Steering systems
Oil Changes
Hardworking and Dedicated with a drive to learn
Hand and Power Tool Operation
Brake maintenance and repair
Accurately reports discrepancies and maintains well/organized work and storage area
Maintains and Practices excellent housekeeping performance
Ability to perform functional test on items to determine the extent of repaired required, make repairs, and replace defective components and parts
Possess basic skill trades and labor mechanical skills with the ability to perform the work of an automotive technician
Research tools and/or equipment that needs replaced or to meet new requirements using catalogs or authorized web vendors Enter required information on order forms and submit to supervisor in a timely manner
Capable to frequently lift, and carry objects weighting up to 40 pounds, and occasionally, objects weighing over 50 pounds
Timeline
Alignment Technician
Americas Tire
05.2024 - Current
Tire Technician
Americas Tire
06.2023 - Current
William J. Knight High School