Joseph Gramann
North Prairie
Summary
Seasoned Manager with a robust background in customer service and team leadership, notably at Wales Lawn and Garden. Expert in maintenance and operation of various lawn equipment and heavy machinery. Skilled in team leadership and fostering cross-functional teamwork. Experienced in sales management, achieving account development and customer relations and satisfaction.
Overview
25
25
years of professional experience
Work History
Manager
Wales Lawn and Garden
03.1999 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Communicated clearly with employees, suppliers and customers to keep everyone on same page and working toward product goals
- Maintained and operated various lawn equipment and heavy machinery
- Operated pick up and delivery department with truck and trailer
- Supported positive customer relations by addressing problems head-on
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Hired and mentored staff members
Fire Technician
Airgas Fire Protection
06.2007 - 01.2010
- Inspected and serviced kitchen fire systems and fire extinguishers for operational use to minimize incidents and meet fire code compliance for various companies and organizations.
- Installed new fire systems in various companies and organizations to meet fire code compliance
Education
High School Diploma -
Kettle Moraine High School
Wales, WI06.2003
Skills
- Customer Service
- Maintenance of lawn equipment
- Operator of wheel loader, skid-steer, forklift, and various lawn equipment
- Pick up and delivery with truck and trailer
- Parts Division Management
- Sales Management
- Team Leadership
- Team Building
Timeline
Fire Technician
Airgas Fire Protection
06.2007 - 01.2010
Manager
Wales Lawn and Garden
03.1999 - Current
High School Diploma -
Kettle Moraine High School
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