Joseph Green
Hermitage,TN
Summary
Thorough Senior Digital Service Technician with a proven history of integrity and commitment to superior service. Driven to consistently contribute value through impeccable work ethic. I'm on an unending quest to achieve new skills and knowledge. Extensive experience managing and completing projects while maintaining quality and efficiency. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I'm eager to utilize my 20 years of mechanical, technical, and business knowledge and experience in a new role.
Overview
17
17
years of professional experience
Work History
Client Solutions Specialist
Novatech, Inc
12.2022 - 09.2023
- Provided detailed and clear technical and mechanical communication and repair for all high production equipment for both large and small businesses
- Provided in-depth repair of credit card equipment and check printing equipment
- Organized, planned, and executed multiple complex installation projects
- Maintained and recorded detailed and accurate inventory
- Identified potential issues, analyzed their impact, and implemented resolve
- Provided meticulous mechanical and technical diagnostics and repair
- Maintained exceptional client relations
- Gathered, recorded, and analyzed detailed data to ensure successful project installed
Field Service Engineer
Ziehm Imaging Inc. & OrthoScan Inc.
02.2021 - 12.2022
- Provided thorough technical and mechanical communication and service for Ziehm and Orthosca x-ray equipment nationwide
- Maintained and recorded detailed and accurate inventory
- Identified potential issues, analyzed their impact, and implemented resolve
- Provided meticulous mechanical and technical diagnostics and repair
- Maintained exceptional client relations
Technical Service Representative
Vereco Healthcare Solutions
07.2018 - 02.2021
- Provided effective and clear technical and mechanical communication regarding managed print devices at Vanderbilt University Medical Center
- Coordinated building wide project installs in surgical centers
- Maintained print server for all campuses of VUMC
- Mentored a team of technicians
- Recommended replacement parts and upgrade options based on customers' specific budgets and needs.
- Organized, planned, and executed multiple complex installation projects
- Maintained and recorded detailed and accurate inventory
- Identified potential issues, analyzed their impact, and implemented resolve
- Provided meticulous mechanical and technical diagnostics and repair
- Maintained exceptional client relations
- Gathered, recorded, and analyzed detailed data to ensure successful project installations
Senior Digital Service Technician
Canon Solutions America
09.2006 - 06.2018
- Provided effective and clear technical and mechanical communication regarding all Canon multifunction devices
- Lead and mentored a team of technicians
- Organized, planned, and executed multiple complex installation projects
- Maintained and recorded detailed and accurate inventory
- Identified potential issues, analyzed their impact, and implemented resolve
- Provided meticulous mechanical and technical diagnostics and repair
- Maintained exceptional client relations
- Gathered, recorded, and analyzed detailed data to ensure successful project installations
Education
Associates Degree of Applied Science - Information Technology And Networking Systems
ITT Technical Institute
Donelson, TNSkills
- Provided effective and clear technical and mechanical communication
- Knowledge in project and team management
- Identify potential issues, analyze their impact, and implement resolve
- Provide meticulous mechanical and technical diagnostics and repair
- Maintained exceptional client relations
- Gathered, recorded, and analyzed detailed data to ensure successful project delivery
Timeline
Client Solutions Specialist
Novatech, Inc
12.2022 - 09.2023
Field Service Engineer
Ziehm Imaging Inc. & OrthoScan Inc.
02.2021 - 12.2022
Technical Service Representative
Vereco Healthcare Solutions
07.2018 - 02.2021
Senior Digital Service Technician
Canon Solutions America
09.2006 - 06.2018
Associates Degree of Applied Science - Information Technology And Networking Systems
ITT Technical Institute
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