JOSEPH GRILLO
Macomb,USA
Summary
Sales professional with experience in automotive retail and wholesale industries, with a proven track record of exceeding quotas, building strong dealership relationships, and driving adoption of new platforms. Skilled in cold calling, objection handling, CRM systems, and persuasive communication. Demonstrated ability to thrive in both established dealerships and startup environments by building sales structures from scratch, managing accounts, and ensuring client satisfaction.
Offering combination of excellent communication skills and eagerness to learn and grow within this field. Brings solid understanding of customer service principles and team collaboration, with ability to quickly adapt and acquire new knowledge. Ready to use and develop leadership and organizational skills.
Overview
3
3
years of professional experience
Work History
Shop Manager
La Rosa Refrigeration & Equipment
Detroit, MI
12.2025 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored staff on equipment handling and best practices.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Real Estate Agent
Keller Williams
Rochester, MI
01.2026 - Current
- Facilitated client property showings, ensuring detailed knowledge of listings and local market trends.
- Developed comprehensive marketing strategies to enhance property visibility and attract prospective buyers.
- Negotiated purchase agreements, advocating for client interests while maintaining professional relationships with stakeholders.
- Conducted thorough market analyses to provide clients with accurate pricing recommendations and investment insights.
Dealership Wholesale Manager
Auto Hauler Exchange
Michigan
06.2025 - 10.2025
- Spearhead national dealership outreach to drive adoption of Auto Hauler Exchange’s wholesale vehicle transport platform.
- Develop and implement sales strategies to onboard dealerships, focusing on invoice, holdback, and add-ons.
- Build sales structure and outreach processes from scratch in a startup environment.
- Manage relationships with dealerships to ensure satisfaction and repeat business.
- Collaborate with a small team to launch and grow a new sector in auto wholesale logistics.
Sales Agent
Suburban Ford of Troy
Troy, Michigan
01.2023 - 04.2025
- Recognized as a top performer by consistently exceeding monthly quotas.
- Provided excellent product knowledge to customers, resulting in increased sales.
- Developed strong communication skills for successful customer service.
- Assisted customers with technical support issues over the phone or online chat.
- Generated new leads through cold-calling, networking, and referrals.
- Trained sales team members on company procedures and standards.
- Collaborated with colleagues across departments to ensure customer satisfaction.
- Demonstrated ability to build relationships with customers and exceed sales goals.
- Adapted to and remained flexible in changing, fast-paced work environment.
Education
Business Management
Central Michigan University
01-2019
High School Diploma - undefined
De La Salle Collegiate
Warren, MI05-2019
Skills
- Objection Handling
- Building Rapport
- CRM Software Usage
- Cold Calling
- Persuasion Techniques
- Customer Assistance
- Networking
- Adaptability to Change
- Closing Sales
- Sales Follow-up
- Time Management
- Social media marketing
- Staff training/development
Timeline
Real Estate Agent
Keller Williams
01.2026 - Current
Shop Manager
La Rosa Refrigeration & Equipment
12.2025 - Current
Dealership Wholesale Manager
Auto Hauler Exchange
06.2025 - 10.2025
Sales Agent
Suburban Ford of Troy
01.2023 - 04.2025
High School Diploma - undefined
De La Salle Collegiate
Business Management
Central Michigan University